Cyber Security Consultant 

Durham College and Ontario Tech University

In this role, I was responsible for supervising the development of a comprehensive information security program, as well as managing operations related to incident response and forensic analysis and audits. Significant accomplishments include:

• Incorporated numerous information security improvements across IT services and multiple departments to ensure optimum protection of university data being handled by remote service providers including cloud and SaaS.

• Modified information security policies and documentation system to provide users and staff with adequate knowledge and technical advice on standard security practices and procedures, thereby maintaining consistent adherence to the information security aspects of various regulations and local organizational policies.

• Formulated practices and solutions for more efficient management of user identity (account) credentials and authorization and authentication procedures in collaboration with the ITS management team.

• Provided crucial guidance to the maintenance of appropriate network perimeter security and intra-network partitioning solutions as needed for effective risk mitigation and security administration, along with recommendations to key stakeholders on relevant risk issues.

• Delivered key contributions to the design and implementation of various information security monitoring and reporting solutions, identification and evaluation of new and emerging security threats, assessment of modern information security technologies and processes, and implementation of research on a wide range of evolving and best practices in information security management.

• Implemented a training program, which raised information security awareness through role-based security training, and phishing simulation campaign.

• Introduced an information security dashboard reporting metrics as part of a new information security roadmap.

Director of Information Security 

As the company's Security Program Manager, I am responsible for overseeing the design, implementation, and integration of enterprise-wide end-to-end information security programs and managed services for a diverse set of security technologies including FortiGate Firewalls, FortiWeb Web Application Firewall, RSA Authentication Manager (multi-factor authentication), Tenable (vulnerability scanning), FireEye HX (endpoint protection), Thycotic Secret Server (PAM), and Microsoft Certificate Authority (PKI). Significant accomplishments include:

• Elevated the skill set of a team of 15 reports in facilitating the deployment of new products and services, while serving as the primary point of contact for GRC solutions.

• Led the development and implementation of a strong governance framework for maintaining consistent visibility and transparency of all technology development initiatives, automated processes, and various application dependencies.

• Completed an extensive examination of audit controls in the environment with keen focus on improving risk management capabilities.

• Designed new processes for aligning operational process with IBM Global Cyber Security policies and procedures.

• Significantly enhanced RTO by collaborating with the Cyber DevOps team in streamlining processes and enabling the automation of routine tasks for greater efficiency.

• Expedited a cyber security program, which led to the modernization of a Canadian payment system.

Senior Security Program Manager - IBM Security Services

As a Senior Security Project Manager, I was tasked with leading the delivery of multiple information security enhancement projects and engagements with high-value clients including government jurisdictions and large private and public sector organizations such as Bank of Canada, Payments Canada, CIBC, TD, Central Bank of Bahamas, and Air Canada. Significant accomplishments include:

• Formulated strategies for fostering open communication and awareness on project status.

• Ensured full client satisfaction with the project delivery process through rigorous effort in project status reporting, risk assessment and mitigation, and issue escalation and resolution.

• Built productive business relationships with key stakeholders across various levels of the organization, while identifying crucial resources and establishing precise ownership for the execution of project tasks.

• Commended for excellent leadership in guiding the work of technical teams, articulating project objectives and scope, translating business requirements into technical terms, preparing comprehensive work breakdown structures (WBS), and instilled shared accountability towards the achievement of project milestones.

Senior Security Project Manager - IBM Security Services

CIBC

Worked on several high-level enterprise infrastructure projects throughout my tenure with CIBC as an IT Infrastructure project manager, and have been exposed to a wide range of enterprise technologies. I understand the importance of staying up-to-date on industry trends and technologies, and make it my priority to ensure a company runs smoothly and the proper protocols, procedures and staff are in place. 

•	SVC Firmware upgrade Project
•	SQL 2012 Farm Upgrade
•	Reporting to Program Manager for Corporate IT Project Office PMO, DC infrastructure build-out with BU application migration for Prod, DR, Dev/QA environments
•	Netbackup Client upgrade on approximately 800 Intel servers.
•	Managed client/server installations and relocations for all new branches (new construction and existing buildings).
•	Managed company-wide Desktop Services IT initiatives through all stages of project lifecycle using SDLC
•	Managed projects in the provision of LAN/WAN services
•	Directed the execution of 15+ successful project launches from conception through production deployment. Created detailed project plans utilizing MS Project, coordinated resources, controlled budgets and managed performance. Developed project documentation and trained users on solution implementation
•	Project Management and Software Development Life Cycle Process Implementation
•	Coach, mentor and develop staff
•	Project/Portfolio System Implementation
•	Co-location Data Centre Implementation: vendor sourcing, design, build, migration
•	Mobile Device Program Implementation
•	End Point modernization Program Implementation
•	Skype for Business implementation
•	Enterprise Infrastructure Modernization Program
•	SharePoint Online Intranet and ECM implementation
•	SSO Implementation
•	SSL/VPN Implementation
•	Disaster Recovery/Business Continuity Program
•	Corporate Website Implementation
•	IT Optimization Program

IT Project Manager - Infrastructure Services

◦ Analyze and resolve technical problems by Clients and Operations team for established networks 
◦ Develop, establish and maintain an overall network/system/security monitoring process for the business needs based on current trends and in compliance of all IS Security standards, policies and procedures. 
◦ Perform initial troubleshooting and escalate as appropriate to level two analysts and serve as technical resource in network problems and emergencies. 
◦ Pro-actively monitor and document all interactions and troubleshooting initiatives in a ticketing system and recommend preventative measures. 
◦ Design reliable and comprehensive reporting that depicts the health of the network. 
◦ Interact with systems programming, server, database and network support staff to maintain a responsive and available infrastructure for the applications
◦ Assess threats, risks, and vulnerabilities from emerging security issues.
◦ Liaison between Vendor, and/or various other teams to communicate issues and coordinate resolutions for complex network problems.
◦ Cisco network configuration and troubleshooting experience (including firewalls, routers and switches)
◦ Working with routing protocols such as RIP, EIGRP, OSPF, ISIS, BGP, MPLS RSVP-TE, VLAN, and thorough knowledge of Layer 1, 2, and 3 devices. 
◦ Experience with Checkpoint Firewalls (R65 and R70) plus real world experience with Software Blade technology.
◦ Provide network security support for firewall, remote access/VPN and improved performance and reliability
◦ Troubleshoot outages, system functionality, connectivity issues, and policy related problems.
◦ Ensure all impact assessments are made, with all corporate change request processes being completed in a fully compliant manner. 
◦ Conduct vulnerability assessments and collaborate with other teams to continuously improve network security.
◦ Participate in incident management and response processes and procedure development.

Network Technical Specialist - Global Command Center

• Monitoring batch streams using automation tools respond to alerts providing level-one support and escalations when necessary as per guidelines set by departmental and established corporate key performance indicators. 
• Familiar with HP Open View and HP service center
• Familiar with Autosys
• Perform initial troubleshooting and escalate internally to level two analysts if necessary.
• Pro-actively document all interactions and troubleshooting initiatives in a ticketing system. 
• Liaison between the business user's community and the IT infrastructure, Vendor, and/or various other teams to communicate issues and coordinate resolutions to issues in production environment.
• Routine analysis and executing plans under direction of senior team members.
• Involved in operational tasks such as tape movements.
• Required to participate in routine or small projects as they relate to the implementation and support of application or infrastructure technology in a multi platform environment

Senior Technical Specialist - Global Command Center

Plant Products Co. Ltd.

• Worked in a Team of four supporting 40 employees and remote sites in Quebec and Vancouver. 
• Assisting with IT projects, conducting preliminary analyses, preparing reports and recommendations, implementing decisions, documenting what was done including lessons learned and developing procedures for maintenance, backup and emergency recovery.
• Experienced with Exchange, Citrix, and ICA server administration, performance tuning and troubleshooting. Working Knowledge of VMWare and functions. 
• Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. Manage/troubleshoot routing between three locations. 
• Plan and implement network security, including managing firewalls, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users. Monitoring technology to evaluate new software and hardware and identify new products to support the organization's long term plans.
• Identify utilization patterns and their effect on operation/system availability and performance expectations.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Document problems and resolutions for reference.

IT Administrator

Harry Winston

• Worked in a Team of three supporting 30 Employees. Head Office was in New York. 
• Acting as a technical resource for department staff, leading problem solving, coordinating projects, and providing advice and guidance.
• Troubleshooting technical problems with users; providing user support, answers questions and resolves issues.
• Training and working with Tier 1 and 2 support staff to assure high quality support
• Identified, investigated and resolved IT security issues. Participates in the creation, review and enforcement of security policy, procedures and system documentation.
• Testing and implementing Security Patches and Security updates. 
• Analyzed systems performance of new and existing equipment.
• Provided statistical reporting to illustrate security posture and continuous improvements. 
• Documented all aspects of the system for daily operations and disaster recovery, in addition to adherence of federal certification and accreditation requirements.
• Monitoring technology to evaluate new software and hardware and identify new products to support the organization's long term plans. 
• Maintain all critical security controls (Proxy servers, firewalls, Intrusion Detection Systems, Jump boxes, Monitoring and logging systems, Surveillance systems)
• Was involved in a LAN migration project from start to end, building servers, upgrading switches, creating a new domain and implementing DC, movements of servers, implementing backup storage system, wiring and installing VoIP phones.
• Worked with AD / Server 2003, VMware, Enterprise SMTP messaging technologies, Exchange 2003, IBM/DELL servers.

IT Network Engineer

PMP certified and L2 secret cleared Cyber Security thought leader with experience providing cradle-to-grave management over large scale IT Implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget, and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables. Highly skilled at crisis management, troubleshooting complex IT infrastructures, expense reduction, problem solving and mentoring.  Team based management style with excellent problem solving, interpersonal, verbal and written communication skills.

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