Shiv Kumar Jaggi's Linkedin Analytics

DotPe is a leading digital commerce platform that enables seamless and secure transactions for merchants and consumers. As a Team Lead, I oversee the development and delivery of innovative and customer-centric solutions, using my B-Tech degree in Electrical, Electronics and Communications Engineering, and my expertise in airport operations and aviation management. I have over five years of work experience in the field of technology and customer service, having worked as an Associate Technical Consultant and a Senior Product Consultant at DotPe, and as a Customer Relations Executive and a Customer Service Officer at IndiGo. I also completed an internship at the Airport Authority of India in 2016, where I gained valuable exposure to the aviation industry and its operations. I am passionate about learning new technologies, enhancing customer satisfaction, and collaborating with diverse and talented teams. My goal is to contribute to DotPe's mission of empowering merchants and consumers with seamless and secure transactions.