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SJ A

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Reliable and hardworking founder, leader and director in different industries, such as property, export and import, hair and beauty salons. Played a vital role in business building and development, customer relationship building and development, increase and growth in sales. Primarily focused on CRM and communication. And most importantly I centralised identifying the business’s and customer’s needs as well due both are quite substantial toward addressing the market niche in relation to the business nature in order to increase sales. Particularly focused on customer’s behaviour to identify the potential key factors that could effectively lead to customer engagement. Attention to the business target audience culture, level of education, level of income, religions and beliefs, gender, and their age are the main criteria that I always considered to create and maintain customer satisfaction. Business development and management from scratch are my expertise. From planning the whole business including marketing, branding and rebranding the business-(products and/or services)-to creating sustainable growth. The most important aspect of a business to me is teamwork. Without a team nothing is possible as I see it as a chain that everyone is linked together. Working with a good team is one of my core values in a business environment. Also open to learning new skills and increase my SKE in order to enhance my capabilities. Adapting and adopting to the new beginning seems not easy for everyone, but from my experience it seems like making a cup of tea for me. Skills: Communication, Customer Relationship Management (CRM), Customer Service, Teamwork, Business, Business Development, Relationship Building, Relationship Development, Sales and Skill Development. Attention to Detail. Sustainable National, International and Global Business and Marketing Communication and Strategies: B2B, B2C and Innovative B2B2C2B2C Marketing Strategy. Business-to-Business (B2B), Business-to-Customers (B2C), and Innovative Business Modelling Innovated by myself (B2B2C2B2C). Sustainable Strategic Marketing, Marketing Mix and e-Mix Modelling, Sustainability Strategy, Sustainable Finance. PESTEL and More Frameworks.

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