Atturra

Technical Consultant

Elemental Esports

Owner

Marshian

Desktop and Laptop Services;
Onsite and Remote troubleshooting and support
Maintenance and Maintenance Programs
Antivirus and Malware removal
Recover data from accidental formatting
Wired & Wireless networking setup, troubleshooting & support 
Online storage solutions
Purchase Advice, Consulting and Supply

Website Development;
Custom Web Design
Graphics Design
Template Customisation
CMS Installations, troubleshooting and support
Search Engine Optimisation
Website Makeover
Website Advice & Consultation

Smart Wiring Planning, Installations and advice (NBN and Non NBN Homes and Offices)
Audio Visual and Home Networking;
New home custom network planning 
Existing home network planning
Audio Visual supply and networking

Ninja Syndicate

Community Managing Supremacy Discord Server of 14K members & over 349K messages
 Incl of
 Giveaways, Anime Streams, Game Streams, Mod and Server Announcements, discord games, support to new and existing gamers. Vibe100+
Game Server Admin for 1600+ Gamers with over 1Million Messages
Creating SQL queries and dashboards for VP of Marketing, Customer Support Manager
Dashboard Daily reporting (exported to slack) for CTO/CEO
Managing small team of moderators for 24/7 activity. 
Introduced 'VIBEN' to provide feedback and empower the teams moderators to become more personable when interacting with the community.
Administration and Documentation of procedures & cheat sheets for customer support.
Zendesk inplementation

Customer Support Data Analyst and Community Manager

Synergy (Electricity Generation and Retail Corporation)

Provided 2nd level hardware, network and application support to Synergy’s staff at the Head Office, power stations & other sites.
•	Maintain, support and provision desktop hardware including PCs, Laptops, Mobile devices, Printers etc
•	travelled to other sites as required to provide backfill and/or additional support
•	Ensure end users receive excellent levels of customer service aligned with Key Performance Indicators
•	Utilise Service Management tools to actively monitor tickets, maintain accurate and timely information about the status of assigned jobs and resolve as per the Operational Level Agreements (OLA)
•	Develop & maintain process documentation & knowledge base articles
•	Used CMDB accurately to support the Tech Assets Coordinator.
•	Participate in asset stock take activities & desktop refresh projects
•	Provide mentoring & back up for the Business Support Liaison team as required
•	Liaise with third-party support personnel for hardware warranty claims and repairs
•	Educating and mentoring new starters and work experience students in Synergy's way of working

End User Technology Support

ICT Business Analyst: Interval Meter Data Project

ICT Business Analyst: ICT Controls

ICT End User Computing

ICT Service Desk Analyst

Credit Management Officer

Worklist Distributor and Support

Credit Management Field Officer

Workforce Planner

AussiUnderdogs Gaming Clan

AussieUnderdogs Gaming Clan was both a social and competitive clan. It is still running today under different management however not in the competitive scene. Thousands of hours was spent in creating a disciplined gaming environment that had many helpful and dedicated people who became great friends over the years. Implementing a family rule helped the longevity of the clan where the young children of the old players are now grown up and playing under the AussieUnderdogs tag. There has been quite a few talent that has come from AussieUnderdogs that are in the esports industry.

Founder/Owner

AussiePunksBusted APB

AussiePunksBusted used EvenBalance's PunkBuster applet streaming listener service. We watched over 300+ servers for over 3 years. It's purpose was to create a global ban list for game server admins who were running punkbuster enabled games for their gaming communites (clans, guilds, teams) eg Battlefield Series, Call of Duty Series, America's Army.
The technology we used was RavenDB and the .NET framework to handle the parsing of the incoming feed from PB's applet. At first we had to determine what was useful information that can be used for the server admins as well as the features that could be created with the experimental no SQL DB. Quite a lot of volunteered hours went into APB, which led to alot of knowledge in anticheat for games as well as meeting other like minded individuals in the esports scene

iiNet

Volunteer Battlefield Server Admin for Games.On.Net Gaming Servers

Battlefield Server Admin

Internode

Volunteer Battlefield Server Admin for Internode Gaming Servers

Western Power

Telephony Administrative Assistant

Contact Center Agent

Are you interested in web3 and metaverse projects! Supremacy is ahead of the rest! https://supremacy.game.
Supremacy is a revolutionary sustainable metaverse game, where AI-controlled War Machines destroy each other in a 24/7 Battle Arena.

In the year 2149, governments have fallen and the world is a battleground for the AI-run syndicates. Pledge your allegiance to your syndicate, influence their battles and earn.

About me: "A lover, not a fighter". Embrace's #change and loves being outside of the box, well my thinking anyway.
Heavy involvement with #gaming and #esports since 2005 and still going, tbh will never stop gaming and being involved with esports as I simply just love it and the communities. Love passing my knowledge on to the next generation of competitive players and keeping the door open to provide clear and easy leadership.
Excited about new #technologies emerging in this era. #blockchain #cryptomining strategies.

#Agile keep things moving, stay #positive but be real!

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