Swetha Krishnan's Linkedin Analytics

➴Strategic Advisor ➴FCA Compliant Debt Solution ➴Financial Planning ➴Income Maximisation In today’s scenario, debt, in particular, is a growing concern and has no social boundaries. It affects each and every one of us. Appropriate advise and guidance at the appropriate time can save individuals from bankruptcy if debts are too big to get back under control. 15+ years of experience in improving the overall customer experience, serving as the customer advocates and driving customer-centric precise debt solutions; delivering best-in-class services with partners while earning customer confidence and trust. As an expert and highly dynamic leader, I engage in day-to-day communications with customers; closely analysing the debt situation and providing regulated debt advice. As a debt advisor, I am involved in investigating the financial affairs of consumers, reviewing income and expenditure, assets and liabilities and accurately mapping client's cash flows and identifying existing and potential problem areas. With proven analytical skills adept at solving complex problems, I have the ability to help customers with whatever they need, asking questions and taking them through multiple what-ifs situations and arrive at mutually agreeable debt plan. I also negotiate with the creditors to arrange affordable repayment arrangements with a view to achieving debt-free status. My passion for customer satisfaction coupled with my natural ability to emotionally support individuals, gain their trust and confidence, a balanced and analytical mindset, has always helped me to connect the dots between customer needs regulatory requirements and creditor expectations. KEY STRENGTHS ☛ Excellent knowledge of current welfare benefits and debt management. ☛ Good negotiation skills, particularly when dealing with creditors ☛ Knowledge of issues relating to debt and money management. Contact: swethakrishnan@outlook.com