Ty Miller's Linkedin Analytics

Do you need your leaders to improve people metrics & patient satisfaction? Do you have leaders who are experts in their clinical or non-clinical field but lack leadership skills to engage their teams? Are you struggling to develop your bench strength? (L&D, OD, TM, & HR professionals, keep reading) We help healthcare HR teams improve and scale leadership ability, people metrics, & patient satisfaction. But what we really do is provide time back to busy HR teams -- so they can spend more time working on the CHRO’s most important initiatives. In 30 days, your leaders install the Leader Operating System (LeaderOS) by learning how to create clarity, build alignment and generate movement on key goals. Here’s how our proven program, “Lead In 30”, works: 1️⃣ Performance Alignment: Align your organization’s leadership development with your key healthcare outcomes. These might include financial metrics, employee engagement, & patient-centered care. This alignment will show a clear return on investment. 2️⃣ Scalable Development: Develop leadership cohorts of up to 1000 leaders at once. This helps your leadership pool grow quickly. Even if you have limits like budget, size, time, or a decentralized health system. 3️⃣ Layered Learning: This helps with retention & practical use. We use a multi-layered learning approach. It includes live web classes, on-demand video lessons, A.I., & interactive huddles. The cadence repeats over four weeks. Clients we’ve helped: 🏥 Piedmont Athens Regional Challenge: Struggling to reverse declining Patient Satisfaction & Employee Engagement scores across its 12 units serving over 18,000 hospitalizations. Results: 20% avg. increase in HCAHPS scores. 5 units scored in the top 10% of HCAHPS. Increased EE from 2nd to 74th percentile. 🏥 Inova Challenge: Long-term challenges with clinician engagement & core measures performance. Results: 60% reduction in central line and catheter urinary infections. 42% reduction in falls. Hand hygiene improvement to goal of 85%. Nearly 50% reduction in hospital acquired clostridium difficile (CDiff) cases. 🏥 OSF Healthcare Challenge: Patient satisfaction score decreasing for four straight years. Employee engagement scores were in the 27th percentile. Results: Patient satisfaction percentile increased from 35th to 73rd. Dramatic increase in number of referrals. Patient-centricity score doubled from 40% to 80%. 👉 Curious to learn more? Direct message me or book a call: https://calendly.com/ty-miller-lonerock/booking