Vanessa Faircloth, MBA 🇧🇷's Linkedin Analytics

At the core of a business enterprise are its people and the culture in which it operates. The opportunity to work with great people in a great environment, nurturing high quality, high integrity relationships that drive the business forward, gets me out of bed in the morning. As a dedicated sales professional, I have experience and a passion for coaching, mentoring, and developing sales reps, focusing on increasing customer satisfaction and expanding market share to meet and exceed the team’s sales and profitability goals across various large organizations. As an analytical leader, I have implemented best-in-class business processes, tools, and capabilities to achieve targeted sales quotas and the company’s mission/vision. My favorite moment is walking into a company and drinking in their culture, then translating this into solutions they can relate to. Selling and executing these strategies flows naturally -- I listen, conduct research, create ideal solutions presentations, and get their internal teams fired up to promote the brand. My versatile expertise lies in analyzing key metrics to propose continuous process improvement methods and unwavering devotion toward customer service with the capacity to nurture productive connections, solve complicated problems, and earn client loyalty. As a consummate leader, I have consistently identified and capitalized on leads, devised value proposition plans, and exceeded revenue targets. A few of my career highlights include the following: ☛ Maintained interest in the company by identifying individuals to close gaps through good communication and ensuring 70% of users stayed active after monitoring licenses at the request of consumers at Scratchpad. ☛ Supported 70 distinct licenses ($948 each), generating $7K for each business (post-sales push to ensure maximum use of licenses client paid for) by conducting renewal and engagement initiatives to increase licenses by 50. ☛ Recognized as one of the top 10% of all supervisors in the country while working at Geico, an auto customer care firm. ☛ Outperformed by meeting and exceeding the 100% team retention (typical 80% corporate goal) target with no agent loss as Supervisor. “Greatest salespeople are relationship builders who provide value and help their customers win.” – Jeffrey Gitomer.