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Collaborative and results-driven executive leader with a proven track record in creating and optimizing global operations across multiple industries and locations. Expertise in strategic planning, contract negotiations, budget planning, and managing multi-channel call center operations, customer service teams, and tactical sales forces. Recognized for driving operational excellence, fostering high-performing teams, and achieving exceptional business results. 15+ years of experience as a seasoned executive. As CEO, successfully drove over $20 million in annual e-commerce sales, delivering significant revenue growth and market expansion. As COO, effectively managed teams of 200+ across the United States, including California, Texas, and Florida, ensuring seamless operations and outstanding outcomes. Created domestic and international contact centers, including locations in Israel and Sri Lanka, resulting in enhanced operational efficiency and global presence. Key Areas of Expertise: -Strategic planning and contract negotiations -Budget planning and financial management -Client relationship management -Multi-channel call center operations and customer service -Tactical sales force management -Supply Chain Management -Demand Forecasting -Inventory Management I thrive in fast-paced environments, leveraging my strategic mindset and operational acumen to identify opportunities, assess risks, and develop effective strategies that drive organizations forward. With a collaborative approach and exceptional communication skills, I foster enduring partnerships with clients, exceeding their expectations and ensuring their success. If you are seeking a visionary executive leader who consistently delivers operational excellence, achieves exceptional business results, and builds high-performing teams, let's connect. Together, we can make a transformative impact. #DynamicExecutiveLeader #OperationalExcellence #StrategicPlanning #CustomerServiceEnhancement #MultiSiteOperations #TacticalSalesForceManagement #ResultsDriven #GlobalOperations #losangeles #supplychainmanagement #inventorymanagement #recruiting #demandforecasting #traininganddevelopment #organizationalrestructuring #voiceofthecustomer #amazon #walmart #marketplacemanagement #socialmedia #amazonvendorcentral #amazonfba #amazonsellercentral #ebay #financialstrategy #startup #winddown #employeedevelopment #officerelocation #leasenegotiation #payroll #humanresources #ADP #Trinet #benefitplanning #miami #fortlauderdale #beverlyhills
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