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Daryl D'Cruz

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Hello ► B2C leaders (Marketing & Sales) come to me with the challenge of high customer churn and sales struggles. At Hexdon, we address this challenge with Retention Revolution, our proven 6-step process that delivers higher customer engagement and lifetime value. Example results (Retail, eCom, DTC): 📈 49% engaged base growth in 5 months 📈 £307k incremental revenue in 10 weeks 📈 Trustpilot score growth from 1.2 to 4.2 in weeks. 📈 From 5 to 65 personalised automated lifecycle comms Expanding on the challenge ► Customers demand great experiences, flexibility and have more choice than ever. This means you need to: 1. Place customer centricity at the heart. 2. Increase strategic and operational efficiency. 3. Deliver commercial results on a strong data & tech foundation. B2C leaders (Marketing & Sales) have similar challenges: • Need greater clarity on why customers buy • Must increase efficiency with data, tech & AI • Create a case to defend budget when expectations rise • Need to boost credibility in the boardroom with CXO peers ⚡️ DM me and share your challenge. 🤝 I'll share my framework for you to do it yourself. 🚀 And if you need help, I'm here to help you accelerate to win. Recognition ► After a successful stint as European Head of Data Innovation at Samsung Europe where I led the European Marketing team to 2x DataIQ Awards and featured in the DataIQ 100, it felt like the time to do more: take my passion for customers and data and apply my energy to help Retail, eCom, DTC brands to win (inc. Sport, Wellness, Health & Fitness). Customer Centric ► At Hexdon, we've worked with organisations large and small between London and Sydney over 20 years and know that when you truly love your customers, they love you back. This is why understanding them and the market in which your Brand meets them is so important. Follow Me ► We share common challenges that leaders like you face along with fuel for thought on how to overcome them. Let's Talk ► Scroll to the Top Of Page, or the Featured Section or Email me at [email protected].

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