Diana Yuen Kei Chan's Linkedin Analytics

Leads ghost you in the DMs for one reason: You’re keeping it casual for too long. When you never transition to a clear next step, people lose interest and forget why they reached out. Here’s what to do differently this week: → Spot their pain point early. Listen for phrases like “I’m stuck” or “I need help with…” → Validate and relate. “I get it — a lot of my clients felt the same way.” → Offer value, not a pitch. “Would you like a couple ideas I’ve seen work?” → Then suggest a short call. “We could map this out together in 15 minutes.” → Make it feel easy and casual. “Zero pressure, just brainstorming some options for you.” → End with a soft close. “Would that be helpful for you right now?” A well-led conversation builds trust. And trust is what earns you the sale. Stop waiting for leads to ask you. Start leading them toward a decision.

She achieved her record-breaking 5-figure sales week — and it felt effortless. When you shift from pressure to pure service, everything changes — fast. She was about to lead her largest group presentation ever — A brand new audience. And the pressure was real. Could she hold space for so many new people? Would it be enough? The doubts crept in. But with just a few voice notes, we shifted everything: She stopped focusing on the outcome — And focused fully on serving at her highest level. She let go of chasing. She let go of proving. She chose pure presence, pure service, pure trust. And that changed everything. She made a huge impact during her session. Clients came to her — no chasing, no convincing. Inbound conversations flowed naturally. And she closed her biggest 5-figure sales week ever — effortlessly. It felt like the easiest thing she had ever done. Here’s what shifted — and what can shift for you too: 1. Selling is serving. Sales isn’t convincing — it’s leading with service. 2. Detachment from the outcome. Trusting yourself fully, without gripping. 3. Real conversations, not “sales calls.” Connection first. Service first. The right people say yes with ease. When you shift your energy, you shift your results. Fast. If you’re ready to unlock your next level with more ease, impact, and flow — my inbox is open. Big congrats on your first 5-figure week Kiki Neag! Thank you for letting me share your amazing win and for the heartfelt testimonial.

Your sales call language might be costing you conversions. Yes — even if you think you're doing it right. Because the words you choose can instantly build trust or break it. Let’s fix that right now: Instead of saying this: 👉 “Let me know if you’re interested.” Say this instead: 👉 “Would you like me to walk you through next steps?” Why? The first leaves the door open too wide. The second positions you as the guide. Another one: Instead of saying this: 👉 “I understand if now’s not a good time.” Say this instead: 👉 “Would it be helpful if we mapped out a plan together?” Notice how one invites disconnection, the other invites collaboration. And one more for good measure: Instead of saying this: 👉 “I hope this makes sense.” Say this instead: 👉 “Does this feel aligned with what you’re looking for?” Stop hoping. Start confirming alignment. That’s where conversion lives. Remember: Words trigger emotions. Emotions drive decisions. Decisions drive sales. Tweak your language. Watch your close rate climb.

Let’s be honest — you didn’t start this business to stay stuck. Yet here you are: → Struggling to attract dream clients. → Unsure who you’re really speaking to. → Constantly tweaking your strategy in isolation. The problem isn’t your strategy. It’s your environment. You can’t take a quantum leap in the same room where you keep playing safe. Here’s what moves the needle for real: ✅ Being in rooms with people who get it. ✅ Hearing raw, unfiltered conversations about what it takes. ✅ Learning what worked (and didn’t) for others ahead of you. Because proximity creates possibility. When you’re around people betting on themselves, you bet on yourself harder too. ✨ That’s what Coaches in Business: Real Talk is. A no-fluff, real conversation for coaches + entrepreneurs ready to unlock clarity and bold action. This month’s theme: Becoming the Next Best Version of You and Quantum Leaping Your Growth. Happening on May 22 — it’s your room. Because clarity, confidence, and momentum happen faster in the right room. RSVP here: https://lnkd.in/gn-7sWFa

Your lead generation isn’t broken. It’s just missing one critical piece. And it’s costing you clients. It’s not about more leads. It’s about what you do after they show interest. That missing piece? Lead nurturing. Most coaches focus on: → Posting valuable content → Running masterclasses or webinars → Offering free downloads But then they ghost their leads. And wonder why no one converts. Here’s how to fix that: 1️⃣ Create a simple nurture sequence. A few emails or DMs checking in, offering tips, and staying visible. 2️⃣ Start conversations, not just promotions. Comment on their posts. Ask them about their challenges. Be human. 3️⃣ Share real client results often. People trust proof. Show them what’s possible with you. The truth is… leads need warming up. Buying decisions aren’t made on first contact. They’re made through consistent, authentic connection. If your sales feel cold, your nurture is missing. Lead gen gets them in. Nurture gets them to buy. PS: Are you actively nurturing your leads right now?

Something powerful happens when women walk into a room where they don’t have to prove anything… only to be seen. That’s exactly how we kicked off the Wealthy & Worthy Mastermind Retreat last night. Not with a strategy session. Not with a business plan. But with a circle. With stories. With truth. We went there — The messy middle. The big dreams. The quiet fears that live beneath our boldest ambitions. There were tears. There was laughter. There was that sacred kind of silence that only exists when you feel fully witnessed. And in that moment — Walls dropped. Sisterhood formed. The transformation began. What’s ahead this week? ☀️Business model clarity. ☀️Offer refinement. ☀️Sales and visibility strategy. ☀️Content creation with AI. ☀️CEO identity work. And space to dream even bigger than before. But here’s the truth: You can’t scale what you don’t fully own. And you can’t expand if you’re still hiding. This is the kind of room that changes you — Because it reminds you of who you are. We’re just getting started. And you’re going to want to be in the next one.

You’re not losing sales because of your offer. You’re losing them because of how you close the call. Most coaches fumble the close. (And leave clients on the fence). Let’s fix that. Here are 3 ways to better close your sales calls: 1️⃣ Stop asking: “Do you have any questions?” This puts pressure on the buyer to justify their no. ➡️ Say this instead: "Based on what we covered, is this something you’re ready for?" It moves the convo toward a decision. 2️⃣ Anchor their pain and future. Before dropping your offer, remind them why they booked. ➡️ Try this line: "You shared how stuck you feel right now. And how ready you are for a breakthrough. This program is designed to get you there, faster." Make them feel seen, heard, and hopeful. 3️⃣ Assume the close, don’t beg for it. When you hesitate, they hesitate too. ➡️ Use confident language like: "I’d love to officially welcome you in. Would you like to pay in full or split payments?" Direct, clear, and calm. The truth is: People don’t buy when they’re confused. They buy when they’re clear, seen, and led. Lead them well. Close with confidence.

If you want to scale, you have to start treating yourself as the most important asset in your business. That’s what the women at my Wealthy & Worthy Mastermind Retreat chose to do. They stepped away from the day-to-day to work ON their business… To think bigger. To dream bolder. To reconnect with their purpose — and create the strategy to match. And the results? ☀️ $20K months within reach ☀️ New client opportunities unlocked ☀️ Collaborations & partnerships formed ☀️ Offers, pricing, and messaging aligned ☀️ Visibility and confidence turned all the way up We cried. We laughed. We masterminded. And most importantly — we remembered who we are. This wasn’t just a retreat. It was a catalyst for the next version of each of them — the CEO, the coach, the leader they’re meant to be. Because when you’re in the right room: You collapse timelines. You make quantum leaps. And you stop doing it all alone. My heart is full. My mind is inspired. My soul is on fire. Want to learn more about the major breakthroughs and transformations that happened? Join us at my next Coaches in Business: Real Talk on May 22, where we’ll be diving into “How to Become the Next Best Version of You & Quantum Leap Your Growth.” You’ll get to hear directly from my mastermind clients — and experience the energy of what’s possible. RSVP here: https://lnkd.in/gn-7sWFa And if you’re ready to rise, scale, and do it with more clarity and connection — comment waitlist and I’ll send you details for my next retreat in Toronto this July.