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Hardeep Chawla

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Hardeep Chawla, Senior Product Manager for DigitalWebHelp (DWH), is accountable for the company's strategy, formulation, development, and cross-functional delivery of DWH’s and their client’s digital technology portfolio. He brings a credential that is a blend of product management, digital marketing, development and integration, customer experience, data analytics, strong strategic and tactical leadership skills. Prior to joining DWH, Hardeep served as a Product Manager for Tata Consultancy Services (TCS) for the digital marketing arm of the business. Hardeep managed complete ownership for the end-to-end strategy and implementation cycle for Fortune 100 brands. Hardeep’s clients included multi-billion-dollar companies in Travel and Tourism like Delta Airlines, IHG Hotel Groups, Royal Caribbean, and financial giants like, Citibank. Before that, Hardeep was the Digital Product Manager at Patriot Mobile LLC where he drove execution of enterprise strategy for technologies such as the website, mobile application, sales and marketing automation, customer relationship management, customer portal, digitizing manual processes, and integrating the technology stack. Hardeep’s efforts helped in growing the monthly websites sales from 2% a month to 38% a month amounting to a customer lifetime revenue of $68M for sales made in 2021. He also helped lift engagement by 48%, and user satisfaction by 12% on the website and Mobile App. Hardeep is a proven leader with more than 10 years of experience in managing diverse digital products, and in leading teams to drive software innovation. He holds a Master of Science degree in Management information systems from the University of Texas, and he was the only student in his class to be inducted into Beta Gamma Sigma Society of distinguished professionals, a national association comprised of executives and professionals throughout the United States. Hardeep believes in hard-work, a sincere work-ethic, and dedication to self-development. He is a certified Scrum Product Owner as well as several HubSpot product certificates, and various Analytics tools since he continuously works to upgrade his skills and stay abreast of modern technology. Hardeep knows what truly drives conversions, increase sales and customer engagement —and it’s not mastering the marketing flavor of the week, but it is how well you connect with the heart-beating people you are trying to help and communicate your understanding back to them.

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