Swinburne Design Factory Melbourne

Developing new products, services, and experiences for the innovation world.

Working with Industry, Government, and Individuals to better understand their world and design new solutions to make it a better one.

Senior Product Development Manager

Create Kaizen

I design tools, workshops, and learning programs for tech leaders to:
- Build innovative teams
- Improve creative collaboration
- Build human-centered organizations
- Create systems to navigate uncertainty
- Develop creative problem solving practices

Strategic Designer & Facilitator

Designit

- Lead discovery research, persona building, and journey mapping for transformation projects
- Designed and facilitated AI enablement workshops for exploration and implementation
- Partnered with BizDev to identify customer needs across partner orgs
- Implemented Design Thinking to tackle creative business transformation problems

Strategic Design Lead

NOBA

NOBA partners with companies to build and launch new products, services, or business models.

I supported digital, innovation, and marketing teams in different stages of the development and launch of new products:
- Defining the value propositions and business model for new products and services
- Testing and learning through business prototyping - building and launching an alpha version of the business, gathering metrics, and iterating with real customers
- Driving a soft market launch to start growing the customer base before scaling

Business Designer

NerdWallet

- Software development planning and visibility at all levels of management
- End to end quarterly planning for cross-functional pods
- Manage communication touchpoints between Product, Engineering, Design, Data
- Agile coaching for NerdWallet feature teams
- Program Management for Content Design team

NerdWallet is on a mission to provide clarity for all of life’s financial decisions. We provide consumers with expert, personalized, and actionable guidance across a range of personal finance topics. Whether you’re shopping for a new credit card or mortgage, hoping to refinance a student loan, interested in learning more about investing, or just want to stay on top of your money, we do the homework for you, simplifying complex ideas so you have the information and tools you need to make the right decision for you.

Backed by IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank, among others, NerdWallet has been certified a Great Place to Work and named one of the Best Workplaces in the Bay Area™ 2020 by Fortune. We’ve been recognized for our stellar benefits, too, from world-class health, vision, and dental insurance to our matching 401(k) program to our generous time off and parental leave policies. 

Based in San Francisco, we have more than 400 passionate “Nerds” around the country, and we’re growing every day. Whether you’re committed to helping consumers or  excited about working for a profitable tech company or interested in growing professionally—or all of the above!—we’d love to hear from you. Check out our job openings here: http://www.nerdwallet.com/careers

Program Manager

- Project manager for Content Design team, creating graphics, illustrations, animations and editorial videos
- Certified ScrumMaster, Scrum Alliance
- Refine and streamline department processes to maintain efficiency and scalability in a fast growing startup environment
- Facilitate projects for a stakeholder team of 90 Content Strategists, Assigning Editors, Copy Editors, and Writers in team operations and communication
- Develop and oversee quantitative success metrics and key performance indicators for Content and Content Design teams
- Advise Content team on institutional knowledge, the fluid inner workings of startup company operations and their position in it

Content Operations and Project Management

Interscope Records

- Coordinated photo shoots and graphic design work for 100+ artist roster
- Oversaw and refined end to end project portals for photographers, stylists, graphic designers, etc.
- Created and resolved photography and art contracts for all creative services provided to Interscope artists
- Organized and facilitated all travel, setup and production operations  for Interscope directors, photographers, producers, and stylist  teams
- Refined organizational strategy, including artist archiving, scheduling, and soliciting promotional materials

Creative Marketing

Opus Bank

- Consulted high net-worth banking clientele, managing accounts $500k-$1mm in balances
- Spearheaded sales team who aquired $50mm in deposits since inception 10.17.2011
- Integral part of opening and growing de novo banking office
- Integrated new sales, appointment, and follow up pipelines for Opus Bank de novo offices
- Generated qualified large acquisition meetings for VP/Retail Banking Manager

Client Services

I build creative and strategic teams.

Some things we can work on together:
✅ Strategic design and delivery
✅ Creative problem solving
✅ Impactful innovation

This can be through:
💡 Done-for-you services (we give you the answers)
↗️ Done-with-you sessions (we show you the way)
🧰 Do-it-yourself programs (we give you the tools)

A bit more about me and why I love doing this:
🏄 I've always been an "experience channel surfer" (look at my work history)
💭 I love finding the overlap between creativity, strategy, and impact
🙏 I want to create things that enable others to do their best work

Give me a follow 🔔 for free content and learnings shared daily, or reach out if you want to talk strategy and innovation (whatever that means to you).

9 side hustles that are good for people and planet.

(and you don’t need to learn any new software)


1. Upcycle products - give old material a new life

Inspiration: Into Carry. | Luke Phillips


2. Eco-friendly products - cleaner products to sell 

Inspiration: Koh


3. Plant propagation - split, plant, repeat

Inspiration: Pass That Plant | Home Plants Melb


4. Homestead consulting - green gardening, sustainable cooking

Inspiration: Pro Home Cooks | Michael Greenfield


5. Eco education - share your passion area with the world

Inspiration: Going Green Media | Ciara Doyle | Ben Brown


6. Eco friendly event planning - plan events that leave less behind

Inspiration: Eco Renewable Energy


7. Repair skill service - offer your skills (or teach others)

Inspiration: Fix This Build That | Brad Rodriguez


8. Trash hacking - help businesses minimize waste

Inspiration: Lauren Singer


9. Green personal shopping consultant - source sustainable brands 

Inspiration: Kate Hall


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♻️ Repost if you'd like to help your network create products that help people and planet.

And follow me for tips on turning ideas into products, and products into sustainable businesses.

Jake Carroll

Building an Innovation Lab @ Design Factory Melbourne

9 Sustainable Side Hustles

7 circularity startups you can start today.

(with the apps you already have on your phone)

Ideas are cheap.

The real place startups fail is in not validating their ideas sooner.

Validating up front forces you to speak with your customers and understand how to serve their needs before assuming you have the solution.

You don’t need a ton of time, tools, or investment to validate your idea.

You just need a way to get in front of your target customers.

And let them tell you what they want.

Here are 7 free ideas you can steal (and validate) today.


♻️ Repost if you'd like to help your network create products that help people and planet.

And follow me for tips on turning ideas into products, and products into sustainable businesses.

What is the importance of speaking with customers?

7 Circularity Startups You Can Start Today

What if your clothes had a second life?

It was a pleasure to hear Vonne and Luke chat circular fashion at this months Social Impact Meetup…

Vonne Yang runs Inro a second hand clothing rental company. 

Luke Phillips runs Into Carry., an upcycled carry ware brand. 

As well as Into Coffee, a zero waste cafe in Collingwood. 

Yesterday I didn’t know this group existed, a lot can change in a day. 

Thank you for the meetup Luke, can’t wait for more.

What are the benefits of circular fashion?

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If you're thinking about a career in Design or just curious to hear the different paths of professional designers, join us for a casual panel, conversation, and networking.

View company: Swinburne Design Factory Melbourne

Thinking about a career in design?

Join us for a night of panel discussion and casual conversations around the different paths of professional designers, and the realities of working in industry. Hear from designers from IBM iX, NEXT- Reece group, Schiavello, Capital human, gain insights into their practice, and learn from their design journeys as you plan your next career step.

If you're a current student, junior designer, want to pivot into a design career or a design leader this event is for you!

Panelists include:
Steven Wang- User Experience Designer @ IMB iX
Kanika Shah- Service Designer @ NEXT - Reece Group
Kieran Lewis- Industrial Designer Freelancer and Product designer @ Schiavello
Manami R.- Project Manager @ Capital Human

Register here -> https://lnkd.in/g6E2YVnn

Open article: Bridging the Gap: from the classroom to the design industry by eventbrite.com.au • 2 min read

Bridging the Gap: from the classroom to the design industry

What are your go-to Social Impact resources?

Projects, People, Companies... 

I'm finding it difficult to track down a good resource for me to find new social innovation projects and companies, I'd love your help to crowdsource an open resource.

What are some social impact organizations to follow?

What are some tips for crowdsourcing social impact resources?

Who do I know at social impact companies?

Designers, how important is "Strategic Thinking" to your job?

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