BetterWorld Technology

Co-Founder & Chief Operating Officer

General Manager

Vice President of Operations

Director of Customer Operations & Training

Forbes Technology Council

Official Member

Working Excellence

Senior Director

Robert Morris University, Chicago, IL

Adjunct Professor Of Business

Staffing Network LLC

 Vice President , Information Systems

V&V Supremo Foods Inc

Senior Manager, Information Systems

Easter Seals Inc.

Senior Director Information Technology

Director IT Operations

IT Operations Manager

Recall

Regional IT Operations Analyst 

Knightsbridge Solutions LLC

IT Operations Analyst

Baker and McKenzie

Team Lead Desktop Support Analyst

Transforming IT Landscapes as Co-Founder & COO | Certified VCISO | Thought Leader in Cybersecurity & Managed IT

As the COO of BetterWorld Technology, I leverage extensive experience in the nonprofit sector and a proven track record as a VP of Technology to deliver operational excellence. As a certified VCISO, I specialize in providing strategic cybersecurity solutions alongside Managed IT and IT Consulting, helping organizations of all sizes stay secure, efficient, and innovative.

BetterWorld Technology is a nationwide, 24/7 Managed IT, Cybersecurity, and IT Consulting provider, delivering enterprise-grade solutions for organizations of all sizes. We’re big enough to offer robust, scalable technology and security services, yet small enough to provide personalized care and attention, ensuring tailored support that drives success.

AI is the shiny new toy in every boardroom, but let’s not kid ourselves—most organizations are still figuring out how to use it without breaking something.

I’ve seen leaders get excited about autonomous AI agents, only to realize their data is a mess and their security controls are stuck in 2015. The opportunity is massive, but so is the risk. AI can spot anomalies faster than any human, but it can also amplify mistakes at the speed of light.

Here’s my advice: before you chase the next big thing, get your fundamentals right. Do you know where your sensitive data lives? Are your teams trained to spot AI-driven phishing attacks? Are you tracking the right metrics, or just the ones that look good in a report?

At BetterWorld Technology, we help clients cut through the noise. It’s not about having the fanciest tech—it’s about building a culture that can adapt, learn, and recover when things go sideways. Because, let’s face it, they will.

How are you balancing innovation with security? What’s the biggest AI headache you’ve faced so far?

#AI #cybersecurity #TechStrategy #vCISO #betterworldtech

John Jordan

The vCISO role is evolving faster than most boardrooms can keep up with.

Not long ago, cybersecurity was a line item, a compliance box to check. Now, it’s a board-level conversation—sometimes a heated one. I’ve sat in those meetings where the question isn’t "Do we have a policy?" but "Are we actually safe?"

Here’s the uncomfortable truth: AI and machine learning are rewriting the rules. Autonomous agents can spot threats in milliseconds, but they can also be used to launch attacks that move just as fast. The same tools that protect us can be turned against us. It’s a chess match, and the board keeps changing.

For executives, this isn’t just about tech. It’s about risk, reputation, and resilience. Are you asking the right questions? Do you know what your AI is doing—and what it could do if it went rogue? Are you ready for the next regulatory curveball, like the EU AI Act?

At BetterWorld Technology, we’re seeing clients rethink their entire approach. Not just patching holes, but building security into the DNA of their business strategy. It’s messy, sometimes frustrating, but it’s the only way forward.

So, what’s your next move? Are you leading the conversation, or waiting for the next breach to force your hand?

#vCISO #cybersecurity #AI #governance #compliance #TechStrategy #betterworldtech

AI is the new intern. 

Except this intern never sleeps, learns at warp speed, and sometimes makes decisions you didn’t ask for. 

I’ve watched organizations rush to deploy AI tools, hoping for a silver bullet. But here’s the catch: every new capability is a new attack surface. 

Autonomous agents can optimize workflows, sure. But they can also be hijacked, manipulated, or simply go rogue. (If you’ve ever seen an AI write a 3 a.m. email, you know what I mean.) 

The real opportunity? Leaders who ask, "How do we govern this?" not just "How do we use this?" 

At BetterWorld Technology, we’re helping clients build AI governance frameworks that align with business goals and risk tolerance. It’s not glamorous, but it’s what keeps innovation from turning into chaos. 

If you’re not already mapping out your AI risks, you’re behind. But it’s not too late to catch up. 

What’s your biggest AI headache right now? Let’s swap stories—maybe we’ll find a solution together. 

#AI #cybersecurity #TechStrategy #governance #vCISO #betterworldtech

Here’s a hard truth: most security incidents don’t start with a zero-day exploit. They start with a missed patch, a reused password, or a well-meaning employee clicking the wrong link. 

It’s not glamorous, but operational excellence in cybersecurity is about sweating the small stuff. 

I’ve seen organizations invest in the latest tech, only to be undone by basic hygiene failures. It’s like buying a state-of-the-art alarm system and leaving the front door wide open. 

At BetterWorld Technology, we focus on fundamentals: regular risk assessments, clear incident response plans, and relentless user education. 

If you want to build a security culture that lasts, start with the basics—and never stop. 

What’s the most overlooked security habit in your organization? I’m curious to hear what slips through the cracks. 

#cybersecurity #operationalexcellence #riskmanagement #vCISO #betterworldtech

Is your cybersecurity strategy keeping pace, or just treading water?

More than ever, the set it and forget it mindset is a recipe for disaster. As vCISOs, our role is evolving—AI-driven threats don't wait for you to catch up. Autonomous AI agents and quantum computing aren't science fiction; they're shaping real attack surfaces right now. Meanwhile, regulatory landscapes (think EU AI Act) are shifting faster than my morning coffee disappears.

Boards and execs: it's not just about shiny new tools—it's about asking tough questions. Are we embedding security into business conversations? Do our risk frameworks reflect today's threats, not last year's headlines? And please, don’t assume compliance equals protection.

Actionable tip: Start tracking metrics that matter—incident response times, employee security training participation rates, board engagement in cyber dialogues—not just how many boxes get checked. Build a culture where security isn't an afterthought—it’s part of DNA.

Cybersecurity isn’t about fear-mongering (though if you saw some password spreadsheets out there... yikes). It’s about resilience and readiness for what’s next.

How is your organization adapting its security strategy as technology—and regulations—race ahead? I’d love to hear how others are building both protection and confidence in this dynamic landscape.

#vCISO #cybersecurity #TechStrategy #AI #governance #compliance #BetterWorldTech

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Sometimes I wonder if we’re all just one compliance update away from a collective meltdown.

Regulations are coming at us from every direction—GDPR, CCPA, the EU AI Act, and who knows what’s next. It’s enough to make even the most seasoned execs want to hide under their desks. But here’s the thing: compliance isn’t just about avoiding fines. It’s about building trust, protecting your reputation, and keeping your business in the game.

I’ve seen organizations treat compliance like a fire drill—scramble, check the boxes, breathe a sigh of relief, and move on. But the real leaders? They use compliance as a catalyst for better governance and smarter risk management. They ask tough questions: Are we ready for the next wave of regulation? Do we have a plan for when—not if—something goes wrong?

At BetterWorld Technology, we help clients turn compliance from a headache into a competitive advantage. It’s not always pretty, but it works.

What’s your biggest compliance challenge right now? Let’s swap stories and maybe even a few survival tips.

#compliance #governance #riskmanagement #cybersecurity #vCISO #betterworldtech

Every time I hear someone say, "We’re too small to be a target," I have to resist the urge to hand them a stack of breach reports.

Cyber threats don’t care about your company size. In fact, smaller organizations are often the low-hanging fruit—less budget, fewer resources, and sometimes, a false sense of security. I’ve seen startups and mid-sized businesses blindsided by attacks they never saw coming.

The good news? You don’t need a Fortune 500 budget to build real resilience. Start with the basics: strong passwords, regular training, and a clear incident response plan. Layer in the right technology, and suddenly you’re not such an easy target.

At BetterWorld Technology, we work with organizations of all sizes to build practical, scalable security strategies. No scare tactics, just honest conversations about what works.

What’s one simple step you’ve taken to boost your security posture? Let’s help each other raise the bar.

#cybersecurity #vCISO #operationalexcellence #riskmanagement #betterworldtech

Is your board still treating cybersecurity like an IT problem? It’s time to flip the script.

The modern vCISO isn’t just a technical advisor anymore—they’re a strategic business partner. With AI churning out new threats (and, thankfully, some pretty powerful defenses), and regulations like the EU AI Act redefining what “compliance” even means, security decisions now ripple across every department. If executives aren’t asking tough questions like “How resilient are we to autonomous AI attacks?” or “Are our risk metrics telling us what we actually need to know?”—they’re missing the bigger picture.

Security culture isn’t built overnight or with scare tactics. It takes ongoing leadership commitment: regular board-level risk reviews, investment in staff training (yes, people are still your weakest—and strongest—link), and measurable goals that go beyond checking boxes. Remember: hoping for the best is not a strategy!

What’s one question you wish your executive team asked about cybersecurity—but rarely does? Let’s challenge each other to raise the bar before regulators or bad actors do it for us.

#vCISO #cybersecurity #AI #TechStrategy #governance #compliance #BetterWorldTech

Let’s talk about the elephant in the server room: aligning IT and business goals is harder than it looks.

I’ve seen too many tech projects stall because the business side and IT are speaking different languages. One’s talking about ROI, the other about zero trust architectures. Somewhere in the middle, the real priorities get lost.

The future belongs to organizations that bridge that gap. With AI, automation, and quantum computing on the horizon, the stakes are only getting higher. It’s not enough to have a great tech stack—you need a strategy that ties every IT decision back to business outcomes.

At BetterWorld Technology, we push for conversations that connect the dots. What’s the business problem we’re actually trying to solve? How does this technology move the needle?

If you’re not asking those questions, you’re just collecting shiny objects.

How do you keep your IT and business teams rowing in the same direction? Any tips or war stories to share?

#TechStrategy #cybersecurity #AI #vCISO #betterworldtech

Let’s talk about the elephant in the boardroom: aligning IT and business strategy. 

Too often, I see tech teams and business leaders speaking different languages. One side talks about uptime and firewalls, the other about growth and market share. 

The magic happens when both sides realize they’re after the same thing: resilience, agility, and trust. 

At BetterWorld Technology, we help bridge that gap. It’s not about translating jargon—it’s about connecting priorities. 

Ask yourself: Are your IT investments driving business outcomes, or just adding complexity? Are you measuring what matters, or what’s easy to count? 

The best strategies are the ones everyone understands—and believes in. 

What’s your biggest challenge in aligning IT and business goals? Let’s get real about what works (and what doesn’t). 

#TechStrategy #cybersecurity #leadership #vCISO #betterworldtech

Here’s a hard truth: most security strategies look great on paper, but reality is messier.

I’ve lost count of how many times I’ve seen beautifully crafted policies that never make it past the boardroom. The real world is full of distractions, shifting priorities, and, let’s be honest, a little bit of wishful thinking.

The best strategies are the ones that actually get used. That means building security into daily workflows, not just annual audits. It means empowering teams to speak up when something feels off, even if it’s inconvenient. And it means tracking metrics that matter—like time to detect and respond, not just how many boxes you’ve checked.

At BetterWorld Technology, we focus on practical, actionable steps. No silver bullets, no magic wands. Just real progress, one decision at a time.

What’s one small change you’ve made that had a big impact on your security culture? I’d love to hear what’s working (and what’s not).

#cybersecurity #TechStrategy #vCISO #operationalexcellence #betterworldtech

Quantum computing used to sound like science fiction. Now, it’s the elephant in every cybersecurity room. 

We’re not there yet, but the clock is ticking. Encryption standards that feel rock-solid today could be obsolete tomorrow. 

I get it—most executives have enough on their plates without worrying about quantum threats. But here’s the uncomfortable truth: waiting until it’s urgent is a recipe for regret. 

Forward-thinking leaders are already asking, "What’s our post-quantum plan?" They’re mapping out migration paths, evaluating vendors, and building flexibility into their tech stacks. 

At BetterWorld Technology, we’re helping clients future-proof their security strategies, even if the future feels a little fuzzy. 

If you’re not talking about quantum yet, you will be. Might as well get ahead of the curve. 

What’s your take—are we overhyping quantum, or not worried enough? Let’s hear your predictions. 

#cybersecurity #quantumcomputing #TechStrategy #vCISO #betterworldtech

The vCISO role is not what it was five years ago. 

Honestly, it barely resembles what it was last year. 

AI is rewriting the rules, and not always in ways that make life easier. Autonomous agents, deepfake phishing, quantum threats on the horizon... it feels like the plot of a sci-fi movie, except the budget is your reputation and the stakes are your business. 

Boards and executives ask me, "What should we be worried about?" I tell them: worry less about the next shiny tool, and more about the questions you’re not asking. 

Are we mapping our risk appetite to our actual business goals? Do we have a plan for when—not if—AI-generated attacks slip past our defenses? Are we tracking the right metrics, or just the ones that look good in a report? 

It’s not about fear. It’s about readiness. 

At BetterWorld Technology, we see organizations that treat cybersecurity as a living, breathing part of their strategy—not a box to check—are the ones who adapt fastest. 

Truth is, the future will always outpace our playbooks. But the leaders who build cultures of curiosity, transparency, and resilience? They’re the ones who sleep at night. 

What’s the one question you wish your board would ask about cybersecurity? I’d love to hear the ones that keep you up—or help you rest easy. 

#vCISO #cybersecurity #AI #governance #compliance #TechStrategy #betterworldtech

Quantum computing used to sound like something out of a Marvel movie. Now, it is a real threat to the encryption we all rely on. 

I have had more than one conversation lately where someone says, "We will worry about quantum when it gets here." But by then, it is too late. The data you are protecting today could be vulnerable tomorrow. 

The smart move? Start planning for post-quantum security now. Inventory your critical assets. Understand which systems rely on vulnerable encryption. Build a roadmap for migration, even if it feels early. 

At BetterWorld Technology, we are helping clients future-proof their security strategies. It is not about panic—it is about preparation. 

And let’s be honest, if you are still using "password123," quantum is the least of your worries. 

What steps are you taking to get ready for the next wave of tech disruption? Share your thoughts. #cybersecurity #quantumcomputing #TechStrategy #vCISO #betterworldtech

Ever feel like cybersecurity is turning into a high-stakes chess match... except the board keeps changing and your opponent might be an AI? 

Today, the role of a vCISO isn’t just about plugging holes—it’s about future-proofing entire organizations. With AI making threats more sophisticated (and compliance headaches more interesting—hello, EU AI Act!), executives and boards can’t afford to treat cybersecurity as “just IT’s problem.” Practical strategies are essential: Start by asking what matters most to your business, how your data flows, and whether your people know the difference between a phishing email and a real invoice. Security culture isn’t built in a day—but it can fall apart in one. Forward-thinking leaders measure resilience, not just response time. Are you tracking metrics that really matter? 

As quantum computing looms on the horizon and autonomous agents threaten to outpace traditional defenses, proactive teams will win this evolving game—not by waiting for regulations to force their hand, but by integrating cybersecurity into every business decision now. 

What’s keeping YOU up at night when it comes to securing your organization for tomorrow? Let’s share practical tips (and maybe a few war stories) to help each other stay one step ahead! #vCISO #cybersecurity #AI #governance #compliance #TechStrategy #betterworldtech

Building a security culture is not about posters in the break room or annual trainings everyone clicks through half-asleep. 

It is about making security part of the daily conversation, from the C-suite to the front desk. I have seen organizations where people are afraid to speak up about mistakes. That is a recipe for disaster. 

The best leaders I know create space for honesty. They reward curiosity, not just compliance. They ask, "What did we learn from this incident?" instead of, "Who is to blame?" 

At BetterWorld Technology, we work with teams to turn security from a checklist into a mindset. It is not easy, and it is never finished. But it is the only way to stay ahead. 

If you want to know how strong your security culture is, ask your newest employee what they would do if they spotted something suspicious. The answer will tell you everything. 

How are you building a culture of security in your organization? Let’s swap ideas. #cybersecurity #leadership #vCISO #betterworldtech #operationalexcellence

Cybersecurity is not a spectator sport. 

I’ve lost count of how many times I’ve heard, "We have a great IT team, so we’re covered." If only it were that simple. 

The reality? Security is everyone’s job, from the boardroom to the break room. Culture eats policy for breakfast. 

At BetterWorld Technology, we see the most resilient organizations are the ones where leaders model good security habits, ask tough questions, and make it safe to speak up about risks. 

Metrics matter, but so does mindset. Are you tracking how quickly your team reports phishing attempts? Are you rewarding curiosity, or punishing mistakes? 

The best security cultures are built on trust, not fear. And they start at the top. 

What’s one thing you wish your leadership team understood about cybersecurity? I’m all ears. 

#cybersecurity #leadership #vCISO #operationalexcellence #betterworldtech #TechStrategy

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