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SaaS companies are leaving 80-90% of revenue on the table. They are suffering from - painfully high churn rates - lack of account expansion - non-existent customer referrals and running out of cash alarmingly fast. This is not how it has to be. Introducing Customer Value-Led Growth. There's no better marketing and sales than successful customers. The more value you create for your customers the more revenue you will make in return. Fully utilizing all 7 levers of growth; 1. An ultra-high retention because customers have no reason to leave 2. Continuous demand for additional resources, features, and products 3. Pricing based on the value customers get instead of what the competition charges 4. A continuous inflow of referrals from happy customers spreading the word 5. Repeat customers taking your product to new employers when they switch jobs 6. The intel to target the right buyers for higher conversions and lower CAC 7. The intel to build new features customers are willing to pay for The catch: It requires a proactive CSM team that excels at delivering, growing, and monetizing customer value. This is where I can help. Click on the link in my profile or send me a DM to learn more.
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