Markus Rentsch's Linkedin Analytics

SaaS companies are leaving 80-90% of revenue on the table because their CSM team is not driving growth. They are fighting tooth and nail merely to keep churn from exploding. With limited success. But it's not their fault. They have never learned how to do it. They were taught practices that are built on wishful thinking and oversimplification. They were not trained on the 6 core disciplines of successful CSM - Customer Discovery - Success Planning - Customer Enablement - Tracking Progress - Demonstrating Value - Monetizing Value Want to unlock your CSM team's growth potential? Give them the right education and training.