Sprinto

Customer Success Manager

Orelia Capital

Orelia Capital Community:
- Redefining wealth by blending financial acumen with a purpose-driven mindset.
- Offering insights and strategies for personal finance, investment, mindfulness, and purposeful living.
- Committed to transparency, honesty, integrity, and fostering a growth-oriented mindset.
- Envisioning a world where financial prosperity and personal growth go hand in hand.

Co-Founder

Enable

Experienced Implementation Analyst

- Working closely with various SMB and Enterprise customer's Finance and Commercial stakeholders to design a configured solution which meets the customer's requirements to optimise their rebate management business processes
- Understanding the project’s data requirements and analysing it to provide customised data cleansing and integration solutions  
- Facilitating the onboarding for the customers on the Enable platform and training them along the way to maximise their adoption
- Project managing the entire implementation process including delivery, training, validation and ongoing support of the software once it has been adopted by the customer

Associate Implementation Analyst

- Worked collaboratively with clients to analyse their current states and recommended solutions that could address identified pain points and fulfil business and functional requirements
- Worked as an end user of SAP MM module and developed standard operating procedures (SOPs) for previously implemented SAP modules for clients
- Performed stock audits and generated reports for clients from the Indian and international automobile sector

Senior Analyst

Analyst

Islands United Football Club

- Researched and analysed potential commercial partnership opportunities through technical data analysis for the club
- Planned and executed various marketing and sponsorship campaigns through the club’s social media profiles to generate leads

Business Analyst

Woolworths Group

- Set up different departments (e.g. Grocery, Fresh Convenience, Food & Beverages, etc.) with the view of providing the best shopping experience to the customers
- Managed quick and easy checkouts and assisted customers by resolving their queries

Customer Service Team Member

BARBA - Be a Man, Own it

- Co-founded a venture of organic grooming products for men
- Conducted competitive analysis for new product launch and modelled digital marketing and sales
- Devised supply-chain and logistics plan for online sales
- Supervised campaign management for brand advertisement
- Administered maintenance of the quality of products and customer satisfaction

Kota Super Thermal Power Station - India

- Learned about the power generation process in detail by visiting the power station
- Drafted a capstone project report based on learnings from the internship

Summer Intern

Building Orelia Capital | Customer Success @ Enable

Welcome to my LinkedIn!

I'm Vaibhav, a co-founder of Orelia Capital and the Founder Fragments community. I write about Startups and Entrepreneurship.

I've always been a delusional optimist, a mindset that has been pivotal in my growth journey. After all, "How big would you dream if you knew you couldn't fail?"

Things That Get Me Going: Football, Fitness, Formula 1

🧠 Join the Founder Fragments Community → https://www.founderfragments.substack.com/

If you think I could add value to your feed, feel free to send me a connection invite. 

Always up for meeting people with similar interests!

Cheers,
Vaibhav

SaaS Metric Hygiene: Make MRR, Burn, Churn Trustworthy

Metrics drift → bad decisions.

Use this tight, numeric hygiene:

Definition Lock (quarterly)
 – MRR: new + expansion − contraction − churn
 – Burn (net): cash out − cash in
 – Churn: logo & revenue, cohort-based

Numeric Checks (weekly)
 – MRR bridge ties within ±1%
 – Burn (cash vs P&L) gap <5%
 – Churn (cohort vs logo) variance <2pp
 – ARPU moves explained by price/mix notes
 – Payback recomputed with latest GM%

Cadence & Control
 – Reconcile Stripe/Xero/CRM weekly
 – Date-stamp changes; no retro edits without notes
 – Exceptions log with owner & fix-by date

Worked example (4 weeks):
 W1: MRR off 3% → missed credit notes.
 W2: Burn gap 8% → accrual timing.
 W3: Churn spike → trial mis-tags.
 W4: Fixes cut forecast error from ±28% → ±12%.

What tolerance bands do you run?

Follow Vaibhav Sharma for more such insights!

#startups #finance #startupfinance #SaaS #founders

Vaibhav Sharma

Startups | SaaS | PMI-CAPM® | CX & Strategy

AU vs US: How Contract Lengths and FX Shift Runway Decisions

Use numeric checks before acting - fast, honest, repeatable.

Framework (weekly):

1. Contract mix: US ≥70% annuals; AU ≥50% quarterly/biannual. Plan cash + rev-rec accordingly.
2. FX band: Alert at ±2% vs invoice currency; reprice or hedge above ±3%.
3. Sales comp: Target payback ≤9–12 mo; cap advance commission to ≤1 month GM on monthly deals; clawback on churn <6 mo.
4. Retention optics: Report logo + ARR churn, and a “monthly-eq” retention to normalize term length.

Worked 4-week example:
W1 FX −2.6% → 3% surcharge on USD invoices.
W2 Payback 13.4 mo → reduce SME discount 5pp.
W3 Annual mix 62% → push prepay offer.
W4 ARR churn 0.8% → stable; keep settings.

What would you tune or drop?

Follow Vaibhav Sharma for more such insights!

#startups #finance #startupfinance #SaaS #founders

Great take, Jack. Finance has been overdue for real autonomy, not just better dashboards!

Building Airwallex, Investing @ Capital 49

SaaS is dying and the CFO’s office will be the first to be reborn.

Every era has its own interface:
🌐 Web unlocked information.
📱 Mobile apps unlocked convenience.
🤖 AI agents will unlock autonomy.

For years, SaaS digitized finance but it never ran finance. CFOs still stitch together dashboards, spreadsheets, and tools just to answer: Where’s my cash? What’s my burn?

The next decade belongs to agentic finance where intelligent agents reconcile, forecast, pay vendors, and optimize yield autonomously. No spreadsheet. No busywork. Just a self-driving finance function.

SaaS gave us visibility.
AI gives us velocity.

That’s exactly what we’re building: an autonomous financial operating system for modern companies.

Come build the future of finance with me, Shannon Scott and Lance Co Ting Keh — we’re just getting started. ⚡️

Taplio

Vaibhav Sharma's Linkedin Analytics

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Taplio

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