Joshua Stalder's Linkedin Analytics

Your team is using ChatGPT for basic tasks, but you're stuck between "we should scale this" and "we have no idea how." After 11 AI implementations since 2020, I help companies bridge that exact gap. Most businesses I work with are in the same place: they've proven AI can add value through small experiments, but they're overwhelmed by tool choices, can't measure ROI properly, and don't know how to integrate AI into their actual business processes without creating bigger problems. Sound familiar? You're not alone. 80% of companies remain trapped in experimentation mode despite knowing AI is strategically important. I specialize in taking companies from "AI experiments" to "AI that runs our business"—specifically for customer service operations. My focus areas: - Customer service chatbots that actually handle real inquiries (not just basic FAQs) - Email automation that maintains your brand voice and handles complex requests - Virtual assistants that integrate with your existing systems - AI governance frameworks that prevent security disasters and compliance issues My process starts with an AI Readiness Audit because I've learned that most implementation failures happen when companies skip the foundation work. We assess your current capabilities, identify your highest-impact opportunities, and build a realistic roadmap that fits your budget and timeline. Why this matters: Instead of adding another AI tool to your stack that doesn't integrate with anything else, you get a strategic approach that solves real business problems and actually improves your operations. If your company is ready to move beyond ChatGPT experiments but you're not sure what makes sense for your specific situation, let's have a conversation about your challenges. The AI Readiness Audit typically uncovers 2-3 high-value opportunities that can demonstrate clear ROI within 90 days.