Phyllis Duggan Consulting

Help clients drive business through speaker coaching, content marketing and development, copywriting and editing, and integrated marketing communications and brand messaging services.

Speaker, Speaking Coach, Content Writer

Navarro College

Taught public speaking classes at campuses in Waxahachie and Corsicana. Content included audience analysis, outlining, message development, delivery and effective use of visual aids.

Adjunct Professor

Tarrant County College

Taught public speaking classes at Tarrant County College Southeast campus. Content included audience analysis, outlining, message development, delivery and effective use of visual aids.

Texas Health Resources

Managed and supported communications efforts directed to internal stakeholders (employees, physicians, volunteers) for Texas Health Harris Methodist and Presbyterian hospitals in the Dallas-Fort Worth Metroplex and surrounding areas. Wrote and edited copy for e-newsletters and intranet; developed communications plans for systemwide initiatives.

Sr. Communications Specialist

Communications, marketing and public relations services. Marketing plans, market research, media relations, writing and editing, project management, speechwriting, speaker training.

Principal

Phoenix Health Systems

Directed messaging, branding, media relations and public relations efforts. Responsible for all marketing initiatives and strategies; supported sales efforts and lead generation.

Vice President of Marketing

Provided communications, marketing and public relations consulting services to clients. Services included development of marketing and communications plans, writing and editing, and project management. Diverse engagements included qualitative research projects, design and implementation of customer service training programs, issues management and advocacy writing.

Baylor Medical Center at Garland

Planned and directed marketing activities; managed five professionals, including community relations and physician relations staff members; managed a budget of $1,250,000.  Developed marketing plans for the hospital and service-line specific plans. Directed research efforts for the hospital (qualitative and quantitative research). Developed employee and physician newsletters.

Director of Marketing

VHA Inc.

Advised business units concerning marketing communication solutions to meet their business goals; managed freelance writers to meet clients needs and deadlines; wrote and edited marketing communications materials, including brochures, speeches and audiovisual presentations.

Speaker & Speaking Coach ǀ Award-Winning Writer ǀ Marketing Communications Manager ǀ Healthcare Expertise

Communications professional with wide-ranging marketing, public relations, and public speaking experience.  

Content development and message alignment for internal and external audiences, marketing, speechwriting, speaker coaching, customer service training, issues management, market research and communications planning are among my areas of expertise. (I've also been a radio DJ - had my third-class FCC license and worked at stations in Texas and Arizona.) An award-winning writer with experience in online and traditional marketing channels, I'm also an adept media relations practitioner.

Related to language and communication, I speak Spanish, too.

How can I help you? 

Let's connect.

If you'd like to work with me, I offer a free 30-minute informational session to discuss your needs. Web conferencing details provided upon confirmation. 
https://calendly.com/dugganphyllis/30min

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