MindAbility Consultancy Ltd

I'm a business builder, (business coach), with a flair for growing businesses who fell in love with HR. I understand how vitally important HR is to the success of any organisation, how HR is taken for granted. I want to change that. I want to change the lives of HR and people consultancy founders. 

I help HR and people consultancy founders to build businesses on your terms. I know how tough it can be coming out of a corporate environment to no one. You've spent years understanding business, with little or no exposure on HOW to run a business - now you've been thrown into the deep end! 

I've grown several businesses, represented and run business development teams for rapidly growing companies in the B2B space, as have members of my team. We’ve also had our share of hard knocks along the way, dusted ourselves down and got right back up again!

Our unique coaching systems are all delivered virtually in short, focused sessions, with valuable tools that you can use, long after our programmes have been delivered. Each programme will be tailored to your individual needs. 

Specialist areas include: 
Helping you understand the definition of who you are, your services and what makes you different!
Identifying commercial blockers.
Show you how to sell you/your services.
How to build scalable and realistic pipelines.
We will show you how to measure these. 
Building and delivering scalable sales and marketing programmes.
Show you how to sell value and not time. 

We also blend these vital skills with the following: resilience coaching, conflict resolution, unconscious bias training, internal and external communications, helping business owners through change and dealing with uncertainty.

Who we work with: HR and people consultancy founders who understand business, but have never run their own businesses. Having recently left the corporate world, you are struggling to specify your message, your ideal clients, and are trying to define your packages and want sales.

Business coach for ambitious HR & People Consultancies | Keynote speaker| Podcast host | Author

NeuroLeadership Institute

Research and Solutions Consultant

Connor HR Consultancy

Continuing to support clients from FTSE 100's to rapidly growing SME's from organisational design and change programmes, people development for individuals and teams, plus transition including outplacement, returner to work programmes and retirement planning.

A passion for diversity and inclusion supporting organisations to deliver their D&I agenda.

Senior Client Partner

I support our Client Partner Director in ensuring we support our 400 plus clients across the whole people agenda.

We are experts on people in business and have been providing practical advice and support to businesses and their people for 25 years.

For businesses, we can help you through the whole employee lifecycle:
- recruitment and search
- talent and organisational development
- career transition and outplacement.

We can provide day to day HR services or lead organisational design, people strategy and change management projects. We’re flexible, pragmatic and passionate about helping businesses improve performance through their people.

We don’t just advise you – we actually do the work for you – delivering results so you can get on with running your business. 

For individuals, we can help you to enhance your performance – giving you the confidence and expertise to build a better career if you have to move on.

Some consultants just don’t give you a personal service every time. Your partnership with Connor will be different – you will receive individual care and attention.

To read what a selection of our clients say or to find out more, please visit www.connor.co.uk.

For further information on Connor call 01491 414 010 or email us at info@connor.co.uk.

Client Partner

Sam is the owner of internet marketing agency specialising in online PR and social media.    Despite its fledgling status, the agency has a wealth of experience within its assoicate team and has already won a number of UK and European accounts offering training programmes for social media platforms and online PR programmes whilst developing European wide campaigns within the property and health industry.  

Sam has gained extensive experience in the blue chip and SME arena through working at Sitelynx Ltd and E-Strategy Limited.  Her area of speciality is online PR and reputation management.

Her enthusiastic approach and passion for her industry has led her to extensive training.  She has trained large corporates such as Times Online and Sun Online whilst working for Sitelynx and has developed and launched training schedules for Devon County Council and David and Charles publishing during her time at E-Strategy.

Owner

E-Strategy Limited

I worked with the MD to ensure E-Strategy grew revenues and profitability on a UK basis.  I was responsible for the development of the brand and account management agency wide.

Director

Sitelynx Limited

One of the founding Search Engine Optimisation agencies the UK

Account Manager

Cinnamon Communications

Cinnamon Communications was formed to support clients in two areas: business development consultancy and corporate communications.

I grew the business to a six-figure turnover through targeted networking, strategic marketing, and ensuring I measured and delivered value to my clients.

MD & Consultant 

Weber Shandwick

I was responsible for a portfolio of clients in the tech space which included a number of LBS and satellite navigation early-stage organisations. 

I managed a portfolio of £100k plus clients for the organisation and helped to develop client opportunities using my high EI.  I was keen to learn as much as possible within this role before setting up my own organisation.

Account Director

Open ....

Open was the first interactive television platform in the UK.  I was responsible for the press desk and helping to promote the brand to the B2B and B2C press to support the marketing efforts. This included a three month on the road tour to introduce the concept of interactive television to the UK. 

Open .... was originally called British Interactive Broadcasting and had four major shareholders: BSkyB (where I had previously worked as an EA to the Chief Executive, Sam Chisholm), BT, Matsushita and HSBC.

Press Officer

The average salary for an HR manager is $120k.

That’s a big salary to replace when starting your own business!

I have a community of 140+ HR founders set on achieving and surpassing this goal.

Here are some of their results:

🚀 Increase a contract from $10,000 to $25,000
🚀 Increase revenue from $9,000 to $18,000 per month
🚀 Gone from $0 → $270+ revenue in the first 9 months
🚀 Billed $41K a month for a project as a Fractional CHRO
🚀 Make more money whilst reducing hours worked by 30%
🚀 Replaced their $120k corporate income in less than 3 months

If you want to or are currently growing a HR business, and would like to replicate similar results, send me a DM or have a look at my website for more details.

https://mindabilitybusinesscoaching.com/masterclass/

Birthday celebrations with this one.

He has kept me going through so much.

So have some incredible people who I am truly blessed to have in my life. So many of which I’ve had the privilege of meeting through LinkedIn. #gratefulandblessed

Sam Eaton

If my HR community doesn’t feel right for you…

There are plenty of others that are smashing it! Have a look at these👇

Emma Djemil (The HR Club)
→ Created a really happy, safe and comfortable environment for other HR founders to share freely

Michelle Hartley (The HR Geeks)
→ Transforming HR with her amazing personality

Michele Haugh
→ Regularly has other speakers involved and is a real innovator in this space!

Lisa Young
→ HR for HR and she’s smashing it Down Under in Auckland

Julie Turney
→ Doing loads in the DisruptHR community, helping founders deal with burnout

Kirsty Baggs-Morgan (Evolve HR)
→ Identified a support network like no other

I’m sure one of these will be right for you!

In the last 2 years I’ve done 10 speeches.

In that time, I’ve seen a big difference in this HR space.

👉 Community

I can feel it!

Everyone there to support eachother
Speakers there to give everything to the audience
The audience there to soak it up and give good questions

I love it.

There’s plenty of business out there for us all to succeed.

The HR community recognising this is one of the reasons I’m so proud to be a part of it.

Let’s keep smashing it!

HR is changing and it's event's like The HR Big Meet that are helping to accelerate this much needed evolution!

MindAbility Consultancy Ltd are proud sponsors for the second year running of this gathering with a difference.

So if you want the real talk about how it is, and to find a group of like-minded, women who love a good time and a laugh. Why not join us? 

It is LITERALLY one of the highlights of my year and as soon as the tickets were on sale, I grabbed mine. 

If you suffer from FOMO and don't have yours; it's going to be acute around 17th May!

Just sayin'! 

Getting ready for Workhuman and have planned my session. 

I am so excited to be spending quality time with Kirsty Baggs-Morgan🌶, Michelle Hartley FCIPD and Kelly Swingler whilst we are out there.

We are ALL people who want to give back and help those around us achieve what they want to. 

Who would like to join us for an impromptu coaching session during Workhuman in Austin Texas?

Just put "YES" in the comments below and we'll put together a fun session combining all our skills from burnout, to resilience and how to build a successful business / commercialize HR for those still in-house.

Any excuse to meet our community in person! Happy Saturday! 

Building my business hasn’t been fluffy bunnies and unicorns.

It’s been pretty tough going.

At the start I was so focused on:

Lonely
Overwhelmed
Being desperate to get the next client in

It felt horrible!

I didn’t think I was going to cope until I switched my focus onto:

Doing work I care about
Working with people I like
Enjoying the business I’m creating

I trusted that by doing good things for good people good things will come to me.

Fastforward to today:

I’m doing speeches across the globe
Have a team of 5
Couldn’t be prouder of the impact we’re having

Stop focusing on the outcomes.
Start focusing on what you can control.

That will get you through the hard times.

I can confidently say I’m a great saleswoman.

But it wasn’t natural. I used to be desperate!

I’d tried every sales trick in the book:

- Said I had limited spaces
- Said the offer would go after the call
- Said I could give the place to another prospect

But they could see straight through it.

After some reflection, I realised it was due to my insecurity of not being good enough.

I came from quite a judgemental household and this mentality has followed me since I was young.

To make the change:

- I reminded myself of my achievements
- I reminded myself why I felt this way when the emotions came

And after some practice I was able to show up confidently.

Now when I sell you can hear the conviction in my voice.

I KNOW I do good work.
I KNOW I can help you.
I KNOW I’m good enough!

That’s what turned me into a better saleswoman.

Overcoming my insecurities.

I’ve worked with 140+ HR founders.

These are 3 traps I see them regularly fall into.

1) Perfectionism

Stop delaying the launch of your new product or service or even your latest LinkedIn post. You will learn and grow from testing, failing and learning. Develop a longer term mindset and understand that it doesn’t need to be perfect today. But trying will get you closer to that goal you have quicker.

2) Selling

Don’t sell. Stop pushing products on people. Reach out to people that look like your target market. Start a conversation. Ask questions. Get to know them and their situation. If you can’t help them - no worries. If you can, then offer your services knowing full well you can give them what they desire.

3) Ego

Everyone who has a heartbeat has one. Ego is the reason that we don’t listen to experts advice; we try to do everything ourselves; we’re reluctant to face the facts telling us we’re wrong. Ultimately, it’s the reason we don’t grow. Get over it, beat it and move on.

I am getting a little bit excited about coming to Workhuman and spending time with these fabulous human beings Kirsty Baggs-Morgan🌶, Michelle Hartley FCIPD and Kelly Swingler.

This wouldn't happen if we didn't all firmly believe in collaboration and the friendships that thrive and prosper as a result.

Who else is heading out to Workhuman and would like to hang out with us?

Stop using HR jargon, policies and procedures.

Start talking about your prospect’s problems.

Let me give an example.

An MD at a manufacturing company has a bad line manager with his team:

Being more expensive
Constantly calling in sick
Have employees leaving after 3 months

He doesn’t want to hear about a change in contracts.

He wants to hear about how he can save money and get back to his company being productive.

That is what will make him sign as a client.

Giving gifts is one of my favourite things to do on my loved ones' birthdays! And while it may not be your birthday this March (Happy Birthday if it i

Sam Eaton on LinkedIn • 2 min read

A Birthday Surprise For You! 🎁

How I help my clients develop their service’s package.

In 5 simple steps.

1) Write every idea of how you can help in a list.
2) Talk to your prospects
3) Identify their problems and what language they’re using
4) Link those problems to your list
5) Refine your package as you go

Understand the package will change and won’t be perfect at the start.

- Prospect’s problems change
- Markets change
- You change

And you can change your package as you go.

As long as your package helps your target market solve a big problem…

You’re using their language…

It’s in your skillset…

Then you have a good package.

Starting business number 5 I had the same stress as when I started my 1st.

What the hell is going on with my money?

So I did 2 things:

Got an accountancy package
→ I use Xero to take care of all the technical, complicated bits (and nice graphs too)

Cashflow spreadsheet
→ I filled it in everyday. It gives me a sense of control and let’s me see if money is being wasted anywhere

Simple.

But effective.

Stop selling.

I know you need clients.

But that “selling” mindset is exactly what’s stopping you.

Instead think about trying to learn about your target audience to see if you can help them.

❓ Find out what challenges they’re facing
❓ What goals they want to achieve
❓ What they’ve tried already
❓ The implications of the business if they do nothing
❓ The implications for them personally if they do nothing

Some people you won’t help.

But the people you can…

Are much more likely to become clients.

REMINDER:

3rd session of my sprint is today at 4pm GMT.

Join to learn how to charge for your value and increase your revenue for the same amount of work.

Episode 13: Employee Experience

Turn your videos into live streams with Restream https://restre.am/ANIm

Employee Experience, the thing HR wants to impact but it won't. In this week's episode, we'll talk about what we are getting wrong and why that keeps us from getting it right.

I’ve been selling for over 20 years.

I’ve learnt to bite my tongue to increase sales.

At first, whenever I felt the call going well… I GOT EXCITED!

- I’d jump in
- Start rattling off my service’s benefits
- Throw a price on the table and wait for their answer

Most of the time… they’d reject me.

In hindsight, it was clear where I was going wrong.

Now, when a conversation is flowing…

- I keep listening
- I ask more questions
- I find out the core problem my prospect is facing

Once I feel that I understand the prospect completely I repeat back to them their problem and goal to show I was listening.

THEN I sell.

That’s increased my close rate tenfold.

People need to feel understood… that’s what gets the sale.

AI isn’t here to take your job, it’s here to improve it.

I’ve spent MONTHS working AI into my business.
- I use ChatGPT for research
- I use ChatGPT for marketing ideas
- I use Pixir for generating images for presentations (Canva is getting pretty good at it too!)

Changes that have sped up my processes and allowed me to do a better job.

But I’m not an expert at AI.

I recommend (just like I did) getting an expert in to help you.

Stop fighting AI.
Embrace it.

Episode 12: Non-HR CHROs... it keeps happening, why?

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You've probably noticed the trend too: companies hiring CHROs and CPOs with no HR experience. On this week's episode, we'll dive into why that keeps happening and what you can learn from it. 

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