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Sivanandan N

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Creative marketing strategist and founder of Shaynly, I leverage my expertise in AI-driven brand marketing to drive strategic direction and enhance brand visibility. With over three years of experience in the field, I have developed cutting-edge SEO practices and spearheaded AI integration for improved efficiency and effectiveness in marketing initiatives. I am passionate about applying my skills in business strategy and digital marketing to create innovative solutions that drive growth and profitability. My goal is to continue pushing the boundaries of what is possible with AI in marketing and to help businesses achieve their full potential.

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Sivanandan N's Best Posts (last 30 days)

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🚨 “Your Advice Is Killing Connection. Here’s the Uncomfortable Truth.” We’ve been taught that “helping” means fixing. Science says we’re wrong. Let’s start with a harsh reality: 80% of “advice” is self-serving. We give it to feel useful, intelligent, or in control. But here’s what happens when you prioritize listening instead: When someone feels truly listened to, Their brain releases oxytocin—the “trust hormone.” When you interrupt with advice? Cortisol (the stress chemical) spikes. Translation: Unsolicited advice = biological distrust. The Silent Crisis Nobody Talks About Most employees don’t share struggles with managers because “they’ll just lecture me.” Most therapy clients say “being listened to” healed them more than clinical tools. We’re drowning in advice but starving for presence. Why This Hurts More Than You Realize? Most people already know the solution. What they lack is permission to feel their fear, anger, or uncertainty. Your job isn’t to be a hero. It’s to be a mirror. The Corporate Lie: Companies preach “psychological safety,” then reward fast answers over deep understanding. Result? Burnout, quiet quitting, The Digital Trap: We’ve replaced listening with “reacting” (👍, 💬, 🎯). Algorithms reward hot takes—not silence. We’re training ourselves to be deaf. Silence isn’t passive—it’s strategic. How to Listen Like a Pro (When Everything in You Screams “FIX IT!”) The 10-Second Rule: After someone finishes speaking, count to 10 silently. They’ll often reveal their truth in the pause. Replace “You Should…” with “Help Me Understand…” This simple shift reduces defensiveness by 63% The Permission Filter: “Do you need space to process, validation, or actionable ideas?” Let them choose—90% pick the first two. The Silent Revolution The most successful leaders, therapists, and partners have one skill in common: They resist the addiction to being “useful.” Your turn: This week, replace one piece of advice with a single question: “What part of this feels heaviest for you right now?” Watch walls crumble. Watch trust grow. ⚠️ If this made you squirm (good), repost ♻️ to challenge the “fix-it” culture. Follow Sivanandan N ------------------------------ #Leadership #Empathy #Communication #MentalHealth #shaynly

  • 🚨 “Your Advice Is Killing Connection. Here’s the Uncomfortable Truth.”
We’ve been taught that “helping” means fixing. Science says we’re wrong.

Let’s start with a harsh reality:
80% of “advice” is self-serving.
We give it to feel useful, intelligent, or in control. But here’s what happens when you prioritize listening instead:

The Brain Science of Being Heard
When someone feels truly listened to, their brain releases oxytocin—the “trust hormone.”
When you interrupt with advice? Cortisol (the stress chemical) spikes.
Translation: Unsolicited advice = biological distrust.

The Silent Crisis Nobody Talks About

Most employees don’t share struggles with managers because “they’ll just lecture me.”

Most therapy clients say “being listened to” healed them more than clinical tools.
We’re drowning in advice but starving for presence.

Why This Hurts More Than You Realize
The Myth of “Problem-Solving”:
Most people already know the solution.

80

🗣️ The Marketing Ghost Haunting Healthcare Entrepreneurs (And How to Banish It) 🚨 Let’s get real. I work with incredible doctors, therapists, and clinicians who’ve traded their stethoscopes for entrepreneurship—only to feel lost in the noise of marketing. Here’s what breaks my heart: They pour hours into building a website, then spam social media with links, thinking “If I post it, they will come.” But ask yourself: When was the last time YOU clicked on a random link from a post? (Be honest. For most of us? Never.) That’s the irony: Your audience isn’t ignoring YOU—they’re ignoring the strategy. Because here’s the truth no one tells you: People don’t buy “websites.” They buy trust, clarity, and solutions to problems they’re already feeling. So how do you bridge the gap when you’re not a marketer—and don’t have a budget? Stop selling. Start being human. Here’s Your Prescription: 1️⃣ Share ONE moment from today. Did a patient say something that shifted your perspective? Did you debunk a myth during a session? That’s your content. (Example: “A client told me today, ‘I thought therapy was for weak people.’ Here’s why that broke my heart—and what healed theirs.”) 2️⃣ Talk like you’re chatting with a colleague over coffee. Drop the jargon. Be vulnerable. Your expertise isn’t in your credentials—it’s in the messy, beautiful stories of your work. 3️⃣ Answer the silent question EVERY patient has: “Do you even GET me?” Why This Works: Trust compounds. Every post is a handshake, not a sales pitch. Your audience becomes your megaphone. People share what resonates—not links. You skip the “marketing middleman.” When someone’s ready to hire, they’ll find YOU. The Result? A brand that feels like a warm conversation, not a cold website. Clients who say, “I’ve been following you for months—I NEED to work with you.” A business that grows without you chasing followers or algorithms. Marketing isn’t about shouting louder. It’s about listening harder. What if your next post revealed the quiet victory of a patient who finally trusted themselves after years of self-doubt? What if you shared how a single question—like “What’s the story you’re afraid to tell?”—unlocked a client’s courage to heal? That’s how you turn expertise into a legacy. 💬 Your turn: What’s ONE story from your work this week that deserves to be shared? (Drop it below. I’ll read every one.) ♻️ Repost if you like Follow Sivanandan N ––– P.S. You already have everything you need: Your hands, your heart, and the courage to hit “post.” The rest? It’ll follow. ------------------------------------- #HealthcareMarketing #Entrepreneurship #BrandBuilding #LinkedInTips #Marketingstrategy

  • rewrite this into a engaging linkedin post which is insightful and thought provoking "i have been working with healthcare professionals who is been switching from professional role to entrepreneur what i noticed is people feel marketing like a ghost , they build a website and copy the link and run across all social media platform sharing the link 80% of their time thinking they are doing effective marketing and their brand will grow, if you want to know the reality ask your self every day how many times you go visit website ... if its zero times (what 80% fall under) so when you dont visit the website often means you feel there not anything that important that i have to go visit often gives the reason that why your clients dont prefer to check. so how to address it when we dont have money or marketing knowledge? the answer is rather then focusing time on what you dont know focus on area what your good 

#HealthcareMarketing #Entrepreneurship #BrandBuilding #LinkedInTips #PatientCare

75

🗣️If your team fears your messages, you’re not a leader—you’re a cautionary tale. Your title gives you authority. Your communication builds your legacy. We’ve all seen it: ✉️ One poorly framed email kills momentum. 💬 One dismissive Slack drains trust. 📅 One vague meeting agenda wastes 1,000 hours. Communication doesn’t just drive productivity— it shapes how people feel about their work, their team, and themselves. 12 Uncomfortable Truths About Leadership Communication (and how to fix them) 1️⃣ Apologies ≠ Leadership. Ownership = Leadership. ❌ “Sorry for the delay.” ✅ “Thanks for your patience—we prioritized X.” 2️⃣ Vagueness is violence. ❌ “Let’s circle back.” ✅ “We’re stuck on X—let’s resolve it by Friday.” 3️⃣ “ASAP” = chaos. ❌ “Need this ASAP.” ✅ “To hit goal, let’s wrap this by Tuesday 3 PM.” 4️⃣ Silence is loud. Ignoring messages says, “You’re not worth my time.” Even a “Got this—replying by EOD” builds trust. 5️⃣ Feedback is broken. ❌ “This isn’t working.” ✅ “What would make this 10% better?” 6️⃣ Meetings aren’t for updates—they’re for decisions. No agenda? Cancel it. Respect time. 7️⃣ “I don’t know” = power. ❌ Bluffing. ✅ “Let’s figure this out together.” 8️⃣ “Per my last email” is a red flag. ❌ “You failed.” ✅ “Would a quick sync help unblock this?” 9️⃣ “Quick question” is never quick. ❌ “Quick Q?” ✅ “Got 15 mins to discuss X?” 🔟 Over-explaining ≠ clarity. ❌ 500 words. ✅ “Here’s the issue, 3 options, my rec.” 1️⃣1️⃣ “Noted” kills connection. ✅ “How can I support this?” 1️⃣2️⃣ Every “we” > “I.” ❌ “I need this.” ✅ “Our goal needs this.” This isn’t about “soft skills.” This is about hard results: → Lost revenue → Wasted time → Quiet quitting Your words aren’t just words. They’re the blueprint of your culture. 🔑 Ask yourself: → Do people hide problems—or bring solutions? → Do your words silence—or amplify? → Do people leave interactions with you energized—or exhausted? ♻️ Repost if you agree: Leadership isn’t claimed—it’s earned, one message at a time. Follow Sivanandan N for more PS: The best leaders don’t just communicate well. They heal, unify, and transform with their words. --------------------------------------------------------- #Leadership #Communication #WorkplaceCulture #PsychologicalSafety #Management #Teamwork #Futureofwork #CultureofTrust #healthcare #founder #shaynly

  • 12 Uncomfortable Truths About Leadership Communication
(and how to fix them)

1️⃣ Apologies ≠ Leadership. Ownership = Leadership.
❌ “Sorry for the delay.”
✅ “Thanks for your patience—we prioritized X.”

2️⃣ Vagueness is violence.
❌ “Let’s circle back.”
✅ “We’re stuck on X—let’s resolve it by Friday.”

3️⃣ “ASAP” = chaos.
❌ “Need this ASAP.”
✅ “To hit goal, let’s wrap this by Tuesday 3 PM.”

4️⃣ Silence is loud.
Ignoring messages says, “You’re not worth my time.”
Even a “Got this—replying by EOD” builds trust.

5️⃣ Feedback is broken.
❌ “This isn’t working.”
✅ “What would make this 10% better?”

6️⃣ Meetings aren’t for updates—they’re for decisions.
No agenda? Cancel it. Respect time.

7️⃣ “I don’t know” = power.
❌ Bluffing.
✅ “Let’s figure this out together.”

8️⃣ “Per my last email” is a red flag.
❌ “You failed.”
✅ “Would a quick sync help unblock this?”

9️⃣ “Quick question” is never quick.
❌ “Quick Q?”
✅ “Got 15 mins to discuss X?”

🔟 Over-explaining ≠ clarity.
❌ 500 words.

73

🗣️Healthcare Leaders: Want to Save Lives Beyond the Exam Room? Slow down. The stakes are too high to move fast. New role? Your instinct might scream “Act now! Prove your value!” But in healthcare, rushing without context isn’t just ineffective—it risks trust, teams, and patient outcomes. The Brutal Truth: 🩺 Shallow wins (e.g., cutting costs without understanding care gaps) breed skepticism. 🩺 Ignoring culture (e.g., bypassing nurse input) fuels burnout. 🩺 Misreading politics (e.g., underestimating physician champions) stalls innovation. Your First 30 Days: Diagnose Before You Prescribe (Because Even Brilliant Solutions Fail in the Wrong Ecosystem) 🔥 5 Survival Skills for Healthcare Leadership Transitions 1️⃣ Clinical & Operational Fluency Master the real EHR pain points, care pathways, and compliance landmines. Ask: “Where does the system actually break down for frontline staff?” 2️⃣ Cultural X-Ray Decode silent norms: Is “efficiency” overshadowing patient-centered care? Watch: Who stays silent in rounds—and why? 3️⃣ Power Mapping Identify the unlisted CEOs: The charge nurse who controls flow. The CFO driving margin targets. Probe: “Who’s the glue holding this place together?” 4️⃣ Strategic Realities Beyond the mission statement: How does value-based care collide with day-to-day workflows? Study: Competitors’ patient satisfaction leaks. Your system’s hidden strengths. 5️⃣ Leadership Metabolism Reflect: Does your style amplify collaboration—or accidentally silence it? Adapt: Command-and-control won’t work in a world of autonomous specialists. ⚡️ 3 Hyper-Impact Learning Tactics Ask Provocative Questions: “If you had 24 hours to fix one thing here—what would it be?” “What’s the unspeakable barrier to better outcomes?” Observe Like an Anthropologist: Note who owns the OR schedule vs. who suffers it. Track how conflicts unfold: Passive aggression? Quiet exits? Data as a Storyteller: Pair metrics with narratives: Why do readmissions spike every July? Cross-reference budgets with staff satisfaction surveys. 🚑 The Silent Killer of Healthcare Leadership? Focusing only on process and ignoring the human ecosystem that breathes life into it. Your Move: Learn ruthlessly. Then act—with the precision of a surgeon. 🗳️ Poll: What’s your FIRST priority in a new healthcare role? A) Patient Experience B) Team Dynamics C) Financial Metrics D) Hidden Culture Codes ♻️ Repost if you’ve seen leaders crash and burn by skipping the diagnosis. 🔔 Follow me Sivanandan N (P.S. The best leaders don’t “fix” systems—they heal them.) #HealthcareLeadership #Operations #Management #CultureFirst #TrustMatters #Brandstrategy #founders #Innovation #ChangeManagement #Shaynly


71

👥 Want to become a people manager? Read this before you make the leap. Moving into people management isn’t just a promotion — it’s a complete shift in responsibility. ✅ Being a top performer in your current role? That doesn’t guarantee you’ll thrive as a manager. Why? Because the skills that got you here… Are not the same skills that make you a great leader. The skills that got you here… won’t make you succeed as a leader. Here’s what you must understand before you step into management: ✅ 1️⃣ Your success is no longer your own. You’re now measured by how well your team performs — not your personal output. ✅ 2️⃣ Your technical edge matters less. Leadership isn’t about being the best at the job; it’s about coaching and lifting others. ✅ 3️⃣ Tough conversations are part of the job. Avoiding conflict hurts your team. Great managers lean into feedback, not away from it. ✅ 4️⃣ You won’t have all the answers. Great leaders ask better questions — and trust their people to bring solutions. ✅ 5️⃣ Your job is to drive growth. If your team isn’t learning, advancing, and stretching… you’re not truly leading. 🔥 So, how can you set yourself up for success? 1️⃣ Listen more than you speak. Your team’s insights are gold — use them. 2️⃣ Get comfortable with feedback. Give it, receive it, and grow from it. 3️⃣ Develop emotional intelligence. People leadership is about relationships, not just results. 4️⃣ Find mentors. Learn from those who’ve walked this path. 5️⃣ Shift from “doing” to leading. You’re here to empower, not just execute. Becoming a manager isn’t about status. It’s about responsibility. It’s one of the hardest transitions you’ll face — but if you get it right, it’s also one of the most rewarding. If you’ve made the leap, what’s one lesson you wish you knew sooner? Drop it below — let’s help the next wave of leaders rise stronger. ♻️ Repost to help someone in your network before they step into leadership blind. Follow Sivanandan N for more -------------------------------------- #Leadership #Management #CareerGrowth #FirstTimeManager #LeadershipLessons #TeamDevelopment #EmotionalIntelligence #Founder #FutureOfWork

  • 🚨 Want to become a people manager?
Read this before you make the leap.

Moving into people management isn’t just a promotion — it’s a complete shift in responsibility.

✅ Being a top performer in your current role?
That doesn’t guarantee you’ll thrive as a manager.

Why?
Because the skills that got you here…
Are not the same skills that make you a great leader.

💡 As Justin Wright says perfectly:
The skills that got you here… won’t make you succeed as a leader.

Here’s what you must understand before you step into management:

✅ 1️⃣ Your success is no longer your own.
You’re now measured by how well your team performs — not your personal output.

✅ 2️⃣ Your technical edge matters less.
Leadership isn’t about being the best at the job; it’s about coaching and lifting others.

✅ 3️⃣ Tough conversations are part of the job.
Avoiding conflict hurts your team. Great managers lean into feedback, not away from it.

✅ 4️⃣ You won’t have all the answers.
Great leaders ask better questions —

66

I rebranded my company-and discovered an ROI that doesn’t show up on any spreadsheet. 👥 When leaders talk about rebranding, the conversation usually stops at metrics: traffic, leads, conversions. But the true impact of a rebrand? It’s far more profound, and rarely discussed. Let’s challenge the status quo for a moment. Rebranding isn’t just a marketing exercise. It’s a declaration of intent. It’s the moment you choose to step into a bigger story. When we rebranded, we didn’t just change our logo or website. We re-examined our purpose, our promise, and the very reason we exist. The process forced us to ask uncomfortable questions: Who are we truly serving? What legacy do we want to leave? Are we bold enough to lead, not just compete? Here’s what happened that no metric could capture: Our team found new energy. People started showing up differently-more curious, more courageous, more invested in our mission. Clients stopped seeing us as vendors, and started seeing us as partners. Our conversations shifted from transactions to transformation. We attracted talent and customers who believed what we believe. Suddenly, alignment wasn’t something we had to force-it was magnetic. The most overlooked ROI of rebranding? Clarity. Conviction. Community. It’s the confidence to say, “This is who we are. This is why we matter.” It’s the courage to let go of what’s comfortable and embrace what’s possible. If you’re considering a rebrand, ask yourself: Are you ready to outgrow your old story? Are you willing to become the brand your future demands? Because the real return isn’t just growth. It’s transformation. What’s the boldest change you’ve made that shaped not just your business, but your belief in what’s possible? Let’s inspire each other-share your story below. ♻️ Repost if you Agree Follow Sivanandan N -------------------------------- #ThoughtLeadership #Rebranding #BrandStrategy #Leadership #Transformation

  • I rebranded my company-and discovered an ROI that doesn’t show up on any spreadsheet.

When leaders talk about rebranding, the conversation usually stops at metrics: traffic, leads, conversions. But the true impact of a rebrand? It’s far more profound, and rarely discussed.

Let’s challenge the status quo for a moment.

Rebranding isn’t just a marketing exercise. It’s a declaration of intent. It’s the moment you choose to step into a bigger story.

When we rebranded, we didn’t just change our logo or website. We re-examined our purpose, our promise, and the very reason we exist. The process forced us to ask uncomfortable questions:

Who are we truly serving?

What legacy do we want to leave?

Are we bold enough to lead, not just compete?

Here’s what happened that no metric could capture:

Our team found new energy. People started showing up differently-more curious, more courageous, more invested in our mission.

Clients stopped seeing us as vendors, and started seeing us as partners.

63

🚨 72% of Leadership Training Favors Extroverts But Silence Isn’t Weakness — It’s a Weapon. Introverted leaders outperform in crisis. Why? 🔥 They listen before they speak → Catch what others miss. 🔥 They think before they act → Strategy > impulsivity. 🔥 They empower instead of overshadowing → Teams thrive. Yet boardrooms still confuse volume for vision. The Introvert Advantage in 5 Frames: Calm in chaos → They’re the antidote to reactive leadership. Empathy as currency → Trust builds faster without theatrics. Ideas over ego → No room for “look-at-me” distractions. Strategic patience → They play chess, not checkers. Energy as fuel → No burnout from forced networking marathons. Hack the System (For Introverts): ✅ Reframe “visibility” → Let your work speak first. ✅ Host 1:1 “power hours” → Skip the crowded rooms. ✅ Prep then pivot → Script key moments, improvise the rest. ✅ Turn silence into intrigue → Less mystery, more mastery. The Future of Leadership Isn’t Loud — It’s Impactful. The myth that “charisma = competence” is dying. Introverts aren’t here to fill seats. They’re here to rewire them. ♻️ Repost if you believe leadership should be measured by results — not decibels. Follow Sivanandan N for more ----------------------------------------- #UnseenLeaders #LeadWithoutEgo #QuietImpact #LeadershipRevolution #QuietDominance #KillTheNoise #founder #Personaldevelopment

  • 🚨 72% of Leadership Training Favors Extroverts
But Silence Isn’t Weakness — It’s a Weapon.

A Harvard study revealed the quiet truth:
Introverted leaders outperform in crisis.

Why?
🔥 They listen before they speak → Catch what others miss.
🔥 They think before they act → Strategy > impulsivity.
🔥 They empower instead of overshadowing → Teams thrive.

Yet boardrooms still confuse volume for vision.

💡 The Introvert Advantage in 5 Frames:

Calm in chaos → They’re the antidote to reactive leadership.

Empathy as currency → Trust builds faster without theatrics.

Ideas over ego → No room for “look-at-me” distractions.

Strategic patience → They play chess, not checkers.

Energy as fuel → No burnout from forced networking marathons.

⚡️ Hack the System (For Introverts):
✅ Reframe “visibility” → Let your work speak first.
✅ Host 1:1 “power hours” → Skip the crowded rooms.
✅ Prep then pivot → Script key moments, improvise the rest.
✅ Turn silence into intrigue → Less mystery, more mastery

91

The #1 Mistake You’re Probably Making (And How to Flip It) Most people obsess over what needs to be done: ☑ strategies ☑ checklists ☑ plans The real game-changer isn’t the what. It’s the who. Think about it: You can design a flawless chess strategy… But put a rookie on the board, and you still lose. You can write the perfect script… But cast the wrong actor, and the story collapses. It’s not the plan that wins. It’s the person holding the pen. 🔑 Flip the Script ✅ Know the role’s non-negotiables. Do you need a disruptor? A visionary? A steady executor? ✅ Know the human behind the role. What are their instincts, fears, and superpowers? ✅ Stop hiring for resumes. Start hiring for responsibility, resilience, and fit. ✅ Stop asking, “What should we do?” Start asking, “Who will do this so well it terrifies the competition?” Why This Feels Uncomfortable (But Works) Startups implode chasing the what instead of asking, who thrives in chaos? Relationships falter when we focus on what needs to change instead of who is capable of evolving. Businesses plateau when they fixate on process over people. Bottom Line: The next time you’re stuck, don’t redesign the plan. Find the human catalyst. Because who you trust with the mission decides whether the mission flies or fails. 👉 Tag someone who needs this reminder. 🧠 Drop a brain emoji if you’ve seen this play out in real life. ♻️ Repost to sharpen your network’s decision-making edge. Follow Sivanandan N for more --------------------------------------------- #Leadership #Innovation #Management #Entrepreneurship #Founder #Careers #Marketing #shaynly

  •  The #1 Mistake You’re Probably Making (And How to Flip It)

Most people obsess over what needs to be done:
☑ strategies
☑ checklists
☑ plans

The real game-changer isn’t the what.
It’s the who.

Think about it:
You can design a flawless chess strategy…
But put a rookie on the board, and you still lose.

You can write the perfect script…
But cast the wrong actor, and the story collapses.

It’s not the plan that wins.
It’s the person holding the pen.


🔑 Flip the Script
✅ Know the role’s non-negotiables.
Do you need a disruptor? A visionary? A steady executor?

✅ Know the human behind the role.
What are their instincts, fears, and superpowers?

✅ Stop hiring for resumes.
Start hiring for responsibility, resilience, and fit.

✅ Stop asking, “What should we do?”
Start asking, “Who will do this so well it terrifies the competition?”

Why This Feels Uncomfortable (But Works)

Startups implode chasing the what
instead of asking, who thrives in chaos?

82

🏥 “This Clinic Was Drowning in Bad Reviews… Until We Flipped the Script.” (Steal Their Playbook👇) Let me tell you about a clinic my client nearly lost. Google Reviews were brutal: “Cold.” “Uncaring.” “Never going back.” Then we flipped one switch. No new tech. No big budget. Just one radical rule: “Treat every patient like they’re your grandma.” Here’s how it transformed their reputation — and referrals: The 3 Unsexy Hacks That Went Viral 1️⃣ The “Grandma Test” Staff asked themselves: “Would I rush my grandma? Would I shrug if she was scared?” → Patient satisfaction scores soared 62% in 90 days. 2️⃣ The “30-Second Rule” Front desk had to make eye contact + say the patient’s name within 30 seconds of check-in. → “Rude staff” complaints? Dropped to ZERO. 3️⃣ The “Unexpected Muffin” Move If wait times passed 15 minutes → Hand out a $1 muffin + a handwritten note: “Thanks for trusting us with your time.” → 38% of those patients left 5-star reviews. Snacks > Scripts. ✅ Relatable pain: Every leader dreads bad reviews. ✅ Simple, stealable moves: No tech, no gimmicks, just heart. ✅ Hard proof: Numbers made it unignorable. 3 Moves to Transform ANY Clinic 1️⃣ Kick off tomorrow’s huddle with: “Who’s your grandma today?” 2️⃣ Text 3 no-shows: “We noticed you’re gone. We care.” 3️⃣ Stick a Post-it on every phone: “Smile. They hear it.” Healthcare isn’t about fixing people. It’s about seeing them. Your clinic isn’t just a waiting room. It’s a living, breathing billboard for compassion. ♻️ Repost if you’re done with empty ‘patient-centric’ slogans. — Sivanandan N | Helping clinics turn transactions into transformations P.S. Your competition is buying ads. Your secret weapon? A $1 muffin. 🧁 ----------------------------------- #Healthcare #Leadership #PatientExperience #Businessstrategy #CultureShift #Bethechange #Shaynly #Founder #CEO #Innovation #HealthcareMarketing #CompassionateCare

  • 🏥 “This Clinic Was Drowning in Bad Reviews… Until We Flipped the Script.” (Steal Their Playbook👇)

Let me tell you about a clinic my client nearly lost.

Google Reviews were brutal:
“Cold.”
“Uncaring.”
“Never going back.”

Then we flipped one switch.

No new tech.
No big budget.
Just one radical rule:

“Treat every patient like they’re your grandma.”

Here’s how it transformed their reputation — and referrals:

🔥 The 3 Unsexy Hacks That Went Viral

1️⃣ The “Grandma Test”
Staff asked themselves:
“Would I rush my grandma? Would I shrug if she was scared?”
→ Patient satisfaction scores soared 62% in 90 days.

2️⃣ The “30-Second Rule”
Front desk had to make eye contact + say the patient’s name within 30 seconds of check-in.
→ “Rude staff” complaints? Dropped to ZERO.

3️⃣ The “Unexpected Muffin” Move
If wait times passed 15 minutes → Hand out a $1 muffin + a handwritten note: “Thanks for trusting us with your time.”
→ 38% of those patients left 5-star reviews.
Snacks > Scripts.

82

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We turn entrepreneurs into credible thought leaders through personal branding so they can scale thei...

49k

Followers

Hi! I’m Daniel. I’m the creator of The Marketing Millennials and the founder of Authority, a B2B Lin...

150k

Followers

Shlomo Genchin

@shlomogenchin

Hey! Here are 3 ways I can help you: 1️⃣ Talks and Workshops: I'll show your team, or students, how...

49k

Followers

Richard Moore

@richardjamesmoore

⏩You know how all the clients you'll ever work with are on LinkedIn, right? But you struggle to gene...

105k

Followers

Ash Rathod

@ashrathod

You already know storytelling is essential for your business and brand. But storytelling is much m...

73k

Followers

Matt Gray

@mattgray1

Over the last decade, I’ve built 4 successful companies and a community of over 14 million people. ...

1m

Followers

Sabeeka Ashraf

@sabeekaashraf

On January 8th my "one day" became DAY ONE ... 7 days earlier I downgraded my life into a suitcase....

20k

Followers

Izzy Prior

@izzyprior

No matter how outrageously amazing your mission is, it's likely you're not seeing the results you ne...

82k

Followers

Sahil Bloom

@sahilbloom

Sahil Bloom is the New York Times Bestselling author of The 5 Types of Wealth: A Transformative Guid...

1m

Followers

Austin Belcak

@abelcak

CultivatedCulture.com/Coaching // I teach people how to land jobs they love in today's market withou...

1m

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Wes Kao

@weskao

Wes Kao is an entrepreneur, coach, and advisor who writes at newsletter.weskao.com. She is co-founde...

107k

Followers

Luke Matthews

@lukematthws

LinkedIn has changed. You need to change too. Hey I'm Luke, I've been marketing for 5+ years on ...

188k

Followers

Andy Mewborn

@amewborn

I use to be young & cool. Now I do b2b SaaS. Husband. Dad. Ironman. Founder of Distribute // Co-fo...

213k

Followers

Guillaume Moubeche

@-g-

If you’re here, that's because you know that your personal growth will drive your business growth 🚀...

80k

Followers

Justin Welsh

@justinwelsh

Over the last decade, I helped build two companies past a $1B valuation and raise over $300M in vent...

1m

Followers