🌈 Desiree Goldey   🌈

Hub Recruiting- a ZRG Partners Company

•	Spearheaded talent operations and culture initiatives to drive company-wide talent and DEIB efforts, resulting in measurable process, inclusivity, and employee satisfaction improvements.
•	Established a process for measuring project success including recruiter metrics, sourcing metrics and pipeline management.
•	Researched, implemented, and maintained current internal ATS.
•	Developed and executed innovative hiring processes with a focus on diversity, equity, and inclusion. These efforts led to a 20% increase in top-tier candidate engagement and a notable reduction in systemic biases.
•	Streamlined HR processes to optimize candidate and employee experiences, leading to a 30% improvement in organizational efficiency and a 25% increase in employee engagement metrics.
•	Conducted a comprehensive SWOT analysis and developed an integrated marketing strategy, encompassing social media, email, and branding. This strategy resulted in a 40% increase in online engagement and a 15% growth in brand recognition.
•	Implemented a series of employee engagement initiatives, including social hours, speaker series, and holiday events, which contributed to a 35% increase in overall employee satisfaction and a 20% decrease in annual turnover.
•	Forged key collaborations with external organizations for systems, tools, and marketing efforts resulting in a complete package being offered to our prospective and current clients.
•	Designed and delivered training programs on talent and DEIB topics, equipping leaders, and staff with the tools to create strategic plans and processes.
•	Designed, delivered, and implemented a four-year DEIB strategic plan that included actionable items and metrics.
•	Leveraged analytics to identify trends, gaps, and opportunities, guiding data-backed decisions that consistently improved talent operations and cultural initiatives.

Director, Talent Operations & Culture

•	Transformed employee retention rates, elevating them from 43% to 75% within a single year.
•	Pioneered a performance review process that remains integral to our operations.
•	Innovated and executed a recruitment marketing strategy, amplifying website and social media traffic by 35%.
•	Orchestrated comprehensive individual and team training initiatives, encompassing both outsourced and in-house programs.
•	Evaluated and established a technology stack to be used across various industries and clients.
•	Strategized and executed regular employee performance evaluations, fostering continuous growth.
•	Led skills gap analyses, pinpointing opportunities for skill development and enhancement.
•	Spearheaded engaging diversity, equity, and inclusion training programs and solutions.
•	Established and nurtured client relationships for our RPO services, ensuring exceptional partnerships.
•	Diligently monitored and reported turnover rates, enabling proactive retention strategies.
•	Formulated policies that bolster internal promotions, fostering employee advancement.
•	Constructed insightful organizational charts, delineating roles and responsibilities, and set up resource planning for the future.
•	Fostered career-pathing dialogues with high-potential employees and their team leaders, fostering growth trajectories.
•	Conducted comprehensive benchmark research on compensation and benefits, ensuring competitive remuneration.
•	Seamlessly facilitated the onboarding of new hires, ensuring a smooth integration process.

Talent Operations Manager, DEIB Team Lead

Hub Recruiting is talent acquisition for the modern world. We offer experience, honesty and incredible innovation. Hub Recruiting has become a leader in providing exceptional HR, technology, and finance consultants. We effectively increase our clients’ quality of hire while reducing cost per hire.

Senior Talent Acquisition Partner

Do Better Consulting

•	Established Do Better Consulting in 2020, identifying a critical gap in talent acquisition strategies through extensive market research and networking. Successfully attracted and managed over 20 major clients, revolutionizing their hiring practices with a focus on diversity. 
•	Achieved a 15% increase in diversity hires for our clients, significantly enhanced candidate pipelines, and reduced time-to-fill positions, demonstrating the effectiveness of the new hiring strategies.
•	Spearheaded comprehensive training programs, rewrote job descriptions, and developed end-to-end recruiting processes and sourcing strategies, tailoring each to enhance DEIB in client organizations. These initiatives led to a measurable increase in diverse candidate recruitment and streamlined hiring processes, reinforcing our commitment to inclusive talent acquisition. 
•	Formulated partnerships with educational institutions and various platforms to bolster our clients' diversity hiring goals, integrating these collaborations into the core of our consulting services.
•	Conducted thorough audits of clients' existing hiring processes, followed by targeted training and the implementation of resource-rich, newly devised recruiting strategies.

Founder

PEAK Technical Staffing USA

On-Site Staffing Manager

•	Relocated to Austin from Philadelphia to serve as an on-site recruiter/manager for one of Peak’s largest accounts.
•	Independently secured three new enterprise-level accounts in Austin over a one-year period, driving new sales growth.
•	Successfully managed a substantial account comprising four business units within the Austin area.
•	Attained the top position as recruiter/manager within the company on three separate occasions in less than a year.
•	Held the second position in recruiting/sales revenue across the organization.
•	Oversaw a $1.5 million account, ensuring all placements met the company's requirements.
•	Aiming to achieve $3.5 million in sales/recruiting revenue for the year 2020.
•	Led a team of four recruiters, demonstrating excellence in performance management, task assignment, and progress monitoring.
•	Formulated innovative recruiting strategies utilizing diverse tools to pinpoint qualified candidates.
•	Evaluated candidates' strengths relative to clients' specific demands, ensuring precise matches.
•	Mastered the art of negotiating wages, terms, and employment conditions, fostering candidate commitment.
•	Skillfully managed contract employees during their assignments, adeptly addressing and resolving any contractor-related issues.
•	Collaborated closely with Account Managers to identify top-tier accounts, targeted skill sets, and pivotal market segments while comprehending clients' staffing needs.

On-Site Staffing Manager/Account Manager

PEAK Technical Staffing USA is dedicated to staffing the Technical needs of our clients on a contract temporary and direct placement basis. We offer challenging assignments that are on the cutting edge of technology and present excellent opportunities for career growth.

As a Staffing Manager, I:

•	Develop recruiting strategies designed to identify qualified candidates through various recruiting tools 
•	Evaluate candidates’ strengths compared with clients’ requirements 
•	Negotiate wages, terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirements 
•	Manage contract employees while on assignment: assess and investigate contractor related problems 
•	Work with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients’ staffing requirements

Staffing Manager

PEAK Technical Staffing USA is dedicated to staffing the Technical needs of our clients on a contract temporary and direct placement basis. We offer challenging assignments that are on the cutting edge of technology and present excellent opportunities for career growth.

As a Recruiter, I:
•	Source candidates in order to build a pipeline for open positions 
•	Complete training on recruiting strategies to place qualified engineers into appropriate 
opportunities 
•	Discuss money, and terms & conditions with candidates
•	Build relationships with industry contacts to provide customer service, gain industry knowledge, 
and get referrals as well as sales leads

Recruiter II

PEAK Technical Staffing USA is dedicated to staffing the Technical needs of our clients on a contract temporary and direct placement basis. We offer challenging assignments that are on the cutting edge of technology and present excellent opportunities for career growth.

 As a Recruiter, I:
•	Source candidates in order to build a pipeline for open positions 
•	Complete training on recruiting strategies to place qualified engineers into appropriate 
         opportunities 
•	Discuss money, and terms & conditions with candidates
•	Build relationships with industry contacts to provide customer service, gain industry knowledge, 
       and get referrals as well as sales leads

Recruiter I

International Cruise & Excursions, Inc. (ICE)

•	•	Steered a team of 30+ agents across 10 store locations, demonstrating effective leadership and management skills.
•	Orchestrated end-to-end talent operations by recruiting, interviewing, and supervising a workforce of 200+ during peak employment periods.
•	Crafted dynamic multimedia presentations to enhance company and role comprehension during recruitment efforts.
•	Masterminded budgeting, payroll, scheduling, training, and monthly sales training meetings alongside equipment maintenance.
•	Pioneered a novel goal management process through Salesforce, streamlining field team administration and fostering efficiency.
•	Collaborated closely with the Marketing Director, contributing to creative strategies, media execution, and ROI evaluation.
•	Innovated employee evaluation procedures, catalyzing significant performance enhancements, a 40% surge in lead generation, and customer base expansion.
•	Engineered a remarkable 45% revenue upswing through strategic brand realignment, revolutionary recruitment methodologies, and revamped agent scripts, driving store success.

Regional Marketing Manager

Passanante's Home Food Service

•	Amplified the company's visibility and cultivated a positive company image while serving as a temporary consultant, overseeing tradeshow and event management across all market segments.
•	Pioneered and nurtured robust connections with event vendors, labor organizations, and relevant media partners.
•	Handled payroll, scheduling, travel arrangements, and lead collection duties.
•	Collaborated with marketing, sales, and creative teams to formulate and execute the trade show and events strategy punctually and aligned with objectives.
•	Orchestrated tradeshow and event platforms, associated visuals, and promotional initiatives to reinforce Passanante's mission and strategic direction.
•	Supervised vendor relationships with hotels, convention centers, exhibit houses, and affiliated entities for shows and events.
•	Guaranteed prompt completion and production of vital deliverables, encompassing tradeshow communications and supporting materials.

Trade Show Manager

Six Points Foods

•	Spearheaded the strategic planning and execution of dynamic sales, marketing, and product development initiatives across multiple units within restaurant chains.
•	Cultivated and managed a robust client portfolio exceeding $3 million in value.
•	Pioneered a comprehensive go-to-market strategy for kosher food products, driving market penetration and growth.
•	Executed visionary plans encompassing new business ventures, distribution channels, impactful social media campaigns, brand elevation, and entry into emerging markets.
•	Orchestrated and guided a high-performing sales team of nine, consistently achieving sales targets aligned with profit and loss objectives.
•	Led the recruitment, training, scheduling, and supervision of a diverse workforce of 60+ employees.
•	Innovated by conceptualizing and implementing an advanced POS system to enhance operational efficiency.
•	Championed the implementation of refined multi-unit management processes, resulting in an impressive 36% growth trajectory.
•	Handpicked, trained, and organized a skilled management team, fostering in-service techniques that elevated customer satisfaction to new heights.
•	Skillfully managed all facets of events within the catering division and restaurants, including meticulous scheduling, strategic planning, vendor collaborations, and flawless execution.

Director of Sales and Marketing

•	Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
•	Correctly calculated inventory and ordered appropriate supplies.
•	Strategically developed effective marketing plans to increase sales and profits while managing costs.
•	Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
•	Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
•	Led and directed team members on effective methods, operations and procedures.

Sales Manager

Hello and welcome! I'm thrilled you've found your way here. I'm a fervent advocate for revolutionizing the talent landscape and championing diversity, equity, inclusion, and belonging. My approach? No fluff, just the raw truth.

In recent years, my focus has been razor-sharp: equipping leaders with the necessary tools to make a significant impact in talent processes, incorporating systems, streamlining talent teams, hiring diversity, and steering their organizations towards being genuinely anti-racist.

As a guiding force in the Embedded Recruiting/ RPO talent realm, I'm currently immersed in talent operations, culture, and marketing. This involves strategizing, system and process enhancement, recruiter and client success, employee engagement, DEI, social media, and all things branding.

My ultimate aim? To be a dynamic business partner for internal stakeholders and a trusted coach and mentor for leaders, employees, and potential talent. I achieve this by anchoring all initiatives in robust strategy and insightful data.

Through my speaking engagements and content, I delve into topics like self-care, leadership fortitude, workplace empathy, and fostering an environment of inclusivity and belonging.

Let's connect and exchange ideas! I'm all for a good chat and building new connections. Keen on a video call or having me speak at your event? Just follow the link to my website.

Follow my tagline #dobetterpeople to see more from me!

⭐ Remember, my views are solely mine – agreement isn't mandatory, but respect is. Open to connections? Great, I'm generally receptive. Not interested? No worries, I understand I'm not everyone's cup of tea.

Talent Operations & Marketing Manager, DEIB Team Lead

Currently managing all recruiting-related activities, equipping recruiters with the most effective tools to approach the hiring process, tracking recruiting metrics to identify the best strategies and areas of improvement, and forecasting future talent needs and ensuring recruiting teams are able to meet those goals.  Also responsible for leading the company's diversity and inclusion efforts.

Hub Recruiting is talent acquisition for the modern world. We offer experience, honesty and incredible innovation. Hub Recruiting has become a leader in providing exceptional HR, technology, and finance consultants. We effectively increase our clients’ quality of hire while reducing cost per hire.

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