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Struggling to close deals in today's competitive market? Sales team not connecting authentically with customers? Tired of outdated sales techniques that don't deliver results? Need a fresh approach to drive extraordinary sales growth? Looking for a dynamic speaker to energize your next sales event? I've got your solution! Text 913-386-9132 to get started. Who Am I? I'm Katie Mullen, a trailblazing sales performance speaker ๐ค, bestselling author ๐, and customer-focused selling expert ๐. When I'm not revolutionizing sales teams on stage, you'll find me interviewing buyers ๐, analyzing sales trends ๐, or brainstorming my next groundbreaking strategy. What I Do I empower sales teams to put customers at the heart of every interaction, driving extraordinary results through my research-backed methodology. My high-energy keynotes and workshops blend data-driven insights with practical strategies, equipping sales professionals to navigate today's competitive landscape with confidence and skill. How Can I Help You? ๐ Signature Keynote: "Successful Selling Through Authentic Connections" will transform your sales approach and achieve remarkable growth with actionable techniques for mastering customer-focused communication. ๐ The Book: "The Sales Tightrope" Dive deeper into the delicate balance between driving sales and building authentic customer relationships with my acclaimed book. ๐ Customized Training: Tailored programs to revolutionize your sales team's approach and drive measurable results. So . . . Ready to revolutionize your sales approach and build unbreakable customer connections? Let's connect and explore how we can transform your sales performance! Text 913-386-9132 โ Or book a discovery call at katiefmullen.com
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I remember when I was in college, I was told that if you wanted to be in sales, you must be outgoing, charming, exuberant. I believed it, and I did my best to be all those things (even when it seemed hard and I didn't feel charming). Then I went to one of my first sales meetings, and I encountered a very shy, very non-"exuberant girl", close to my age. I remember thinking, "That poor thing. I bet she won't do great at sales since she's so shy. I wonder how she got hired?" That turned out to be one of the most inaccurate thoughts I ever had. She CRUSHED it. Every year she beat the sales records out of the park and got quickly promoted. It turns out, after many years of research and experience, that some of the best sales people are soft-spoken. Why? Because the best sales people don't drone on and on and on. They LISTEN. They resist the urge to fill silence while they wait for the customer to digest info. They don't assume they know what the customer wants. Sometimes it's just nerves. If we get the vibe that someone isn't understanding or liking what we say, we keep talking. We keep explaining. DON'T DO THIS. Instead say, "I'm getting the feeling that I haven't been clear about something. Is there anything we should revisit?" And then PAUSE. Be silent, wait for them to reply. Silence can help you in so many ways. Silence helps on the phone, while negotiating, while presenting. Give it a try. I bet you'll get all kinds of info you never would have gotten before. #sales #salestraining #marketing
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