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You’re good at what you do. And you work hard. It's why you're ready to move up the ladder or why you already have. But hang on a minute. What's this? It's leading people is very different from just getting the work done. Now you’re dealing with real people with all their strengths, quirks, and challenges. And when things go wrong - someone underperforms, causes friction, or behaves badly - it’s your job to step in. The problem? No one really showed you how. Sure, maybe you had a webinar or some coaching along the way. But when it comes to those tricky conversations - the ones that knot your stomach and keep you awake at night - it still feels like you’re flying blind. You know the ones I mean. Telling someone their performance isn’t cutting it. Giving hard feedback. Calling out unprofessional behaviour. Having the conversation you wish you didn’t have to have. You might rehearse it endlessly, put it off, or finally have it - only to walk away knowing it didn’t really change anything. And that’s what makes these moments so exhausting. Not just the awkwardness, but the weight of them. The mental load that follows you home, into your evenings, your sleep, your self-confidence. Meanwhile, others seem to handle it all with ease. They look calm. Clear. Respected. Promotable. You wonder: Why is this so hard for me? It’s not just you. The truth is, these conversations are a leadership skill - and like any skill, they can be learned. With the right tools and practice, you can approach tough conversations with clarity and confidence. Imagine not dreading the next performance chat. Imagine being the manager who speaks up clearly, handles conflict well, and earns trust up and down the ladder. You’d sleep better. Feel better. Lead better. And when the next opportunity comes up? You’ll be ready. It's why I created: 1️⃣ The Workplace Performance Blueprint. 2️⃣ Personal Conversations Scripts which can be tailored to people's specific needs 3️⃣ A four-step process for Dealing with Difficult People 4️⃣ A four-step process for Mastering Tough Conversations. 5️⃣ Sets of clear practical realistic strategies people could immediately use. 6️⃣ Agent Provocateur Role-Plays ➡️ My formal qualifications are in Education, Science, Health & Psychology - MEd, BSc, GradDipEd, GradDipHealth, PostGradDipPsych, DipHyp ➡️ Book in a time to ask any question you like https://calendly.com/markmcpherson/talk
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