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๐๐ถ๐ฎ๐ป๐ฒ ๐ถ๐ ๐ฎ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐๐ฒ ๐๐ข๐ข. ๐ฆ๐ต๐ฒ ๐ต๐ฒ๐น๐ฝ๐ ๐ถ๐ป๐๐ฒ๐๐๐ผ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐ฝ๐ผ๐ฟ๐๐ฐ๐ผ๐ ๐๐ผ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ ๐ฟ๐ผ๐ฏ๐๐๐ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ ๐๐ผ ๐ฝ๐ฟ๐ผ๐ฏ๐น๐ฒ๐บ๐. She has a sweet spot in Tech-enabled B2B Services - including Health, Real Estate, Engineering, and Legal. Her experience includes: โข leading a joint programme to remediate a live laboratory in a ยฃ1bn NHS Trust after a ยฃ340m B2B Services project and dispute. o This enabled the PFI investor, biomedical scientists, medical Consultants, engineers, 30 suppliers, a City Council and a Russell Group university to generate and implement a groundbreaking solution. โข delivering pre-deal MDD and post-deal operating reviews of B2B Services portcos for PE investors. o This enabled growth logjams to be rapidly identified and positively resolved. โข leading rapid recovery of a B2B Services portco's post-merger integration for a PE investor, addressing: o failing operations - via triage applied to operational crises, client complaints, contract losses, negligence claim, staff walkout, billing, debtors, cost control, sales, marketing o failed UK pilot for ยฃ34m EMEA Transformation (15 countries, with UK restructuring and front office outsourcing to India and Poland). โข leading groundbreaking commercial risk analysis for a PE B2B Services portco. o This identified a previously unknown -70% risk to target exit valuation, with a window of 4 months until crystallisation. o The Board then led a successful ยฃ1bn (10x revenue) exit via secondary buyout โ completed in 3 months. โข leading recovery of a failing off-shore (India) B2B Services BPO proposition, re-positioning a declining global ยฃ300m client segment for highly profitable growth ahead of a merger o Delivered 50% savings to client in a new ยฃ3m contract serving Lloyds Bank, tripling margin to 30%. โข leading design and pilot UK implementation of a ground-breaking B2B Services Sales/ Marketing/ Finance data integration model o Won CEO funding for and steered the rollout of this post-merger integration solution across 30 offices in 20 countries (4,000 users), creating a new source of competitive advantage. Diane graduated from London Business School Sloan Masters Programme after degrees in Economics then Law. She was recognised in The Female FTSE Board Report 2016: 100 Women to Watch by Cranfield University.
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