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Devesh Sigamoney's Linkedin Analytics

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Seasoned in StartUps,Scalability/Recruitment/Distributionchannels,SLA,Onboarding/Healthcare/SupplyChains/PassionateAboutCustomerSuccess/#WhiteGloveService/MicrosoftProficient/E-commerce,Klaviyo,SaaS,IoT,Tech-savvy,CRMproficient,AI,ProjectManagement,Event Management,Campaignstrategy/launch/logistics/execution,Brand Activation& Promotion,FashionTrends,ConsumerInsights BusinessDevelopment/ExecutiveKeyAccount Management,ClientLongivitySuccess,OwnIt,Be Accountable!.ProblemSolving.Business&FinancialAcumen,Conflict Resolution.CriticalThinking With a plethora of experience in targeting demographics,analysingTrends,finding Scalable Solutions BrandExposure,Ambassador/Strategies/LargeKeyAccount/Marketing,InfiltratingAnyDemographic💫 Check out my profile!💫Multifaceted, Multitalented, Sector Agnostic,InherentlyResourceful I'm sector-agnostic, which allows me to leverage my professionalism across diverse industries, proven by my extensive career and multifaceted achievements. Driven by deadlines, I meticulously plan with contingencies and excel in fostering enduring relationships. Honed by top South African companies, I've held Director roles reporting to C-suite and Board levels. A true 'Renaissance Man,' I thrive in any sector, taking full accountability and driving scalable success, particularly in customer success. I’ve owned & managed a marketing/events agency, contact center/BPO, trucking logistics, and courier business simultaneously with my corporate responsibilities. Through unwavering composure and emotional intelligence, I inspire teams, motivate individuals, and create thriving workplaces. My focus on national and international clients is supported by expertise in managing teams and supervising 400+ employees, including account managers, team managers, promoters, contact center, and field agents, while consistently exceeding customer service expectations with top-tier, white glove service. I bring comprehensive market and product knowledge, tailored client solutions, and premium customer service. Proficient in KPIs, competitor analysis, and problem-solving, I am confident in tackling challenges. Over 23 years in customer service, including 15 in senior management, I've refined my ability to engage diverse clients, ensuring their needs are met and exceeded. Turning startups into revenue powerhouses since 2009. With global remote teams, a customer-first mindset, and tech proficiency, scaling is in my DNA.Constantly evolving, I adapt to stay relevant professionally and personally, embracing continuous self development in a world where change is constant.

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