Jeff Ross's Linkedin Analytics

Leadership isn’t about being the loudest person in the room. It’s about being someone others trust to follow, especially when the pressure’s on. I work with HR and L&D leaders across MENA and Asia to help emerging and mid-level managers lead with clarity, confidence, and care. My focus is on customer-facing, service-driven organizations; from hospitality and retail to education and entertainment; where results depend on how well managers guide their people on the front line. What we address together: ✅ Newly promoted managers learning to lead peers and deliver through others ✅ Delegation, feedback, and accountability that falter under pressure ✅ Communication gaps across multilingual, multicultural teams ✅ Burnout or turnover in teams caught between strategy and execution How we work: ✅ 1:1 and group coaching for new and mid-level leaders ✅ Workshops and talks that turn leadership principles into consistent habits ✅ Transition programs that prepare high-potential talent for broader roles ✅ Fractional L&D support to strengthen leadership capability from within What changes: ✅ Managers lead with steadiness under pressure ✅ Clearer communication and accountability across levels ✅ Delegation and trust that balance performance and wellbeing ✅ Leaders who stay authentic while growing into new scope I bring over 25 years of leadership experience at Apple, St. Regis Hotels, Swissôtel, and other global service brands; so everything I teach has been lived, not just learned. My coaching draws from the St. Galler Coaching Modell®, blending structured development with human insight and cultural nuance. Based in Dubai | Working regionally and globally. Let’s explore how to grow the leaders your business depends on. 📞 Book a call: https://jeffross.as.me/