Data-Driven Operations Leader | Digital Healthcare | Strategic Planning | Partnerships | Business Planning And Analysis | Servant Leadership

Collaborative team leader with strong EQ. 

Trusted advisor and resource to the senior leadership teams,  as well as cross-functional business leaders, colleagues, clients, and team members.

Vast experience in managing business operations, sales operations, deal review, marketing, market segmentation and research, business development, and customer satisfaction. 

Excels at using data to create a narrative, tell a story, put the dots together to create a plan.

 Deep understanding of the business and sales cycle, customer and internal pain points and developing a path towards success including operational workflows.

Expert at strategic planning, M&A and change management.

Ability to take on multiple projects simultaneously within various departments to impact change. 

Unique background of operations, strategic planning, Account Management, Marketing, Business Development, Growth, RevOps, Enablement.  Adept at building teams and rolling up sleeves to get dirty. 


Accomplishments: 

•	Increased revenue by over 100% YoY in New England market

•	Increased client contracts signed by 300%

•	Created complete overhaul of operations including client launch process, inventory control, data                                   
        and resource management to lower operating costs by 20%

•	Designed Sales coaching curriculum, with an average satisfaction score of 4.85/5

•	Designed an automated Whitespace report which uncovered over $20M in missed pipeline oppty's

•	Project managed large-scale Salesforce CRM migration effort, saving company $2M annually. 

•	Led 10+ mergers and acquisitions, including all marketing messaging, sales process and deal creation,  saving over $4M annually in duplicative programs 


Operational Efficiencies| Vice President Business Operations |  Sales Operations | Sales | |Digital Health | Strategy and Operations | Business Development | Go-To-Market Planning |  Product Marketing | Sales Coaching | Sales Automation & Technology | Saas| Sales Process| | Writer |Team Leadership | Healthcare Information Technology Industry | CRM | Training | Learning and Development | Content | Communication |

📩 Want to chat? 

I can be reached directly at sherri.carpineto1@gmail.com

Received as a thank you for assistance with Whitespace analysis for upcoming quarterly business reviews. 

CHEER awards

Part of an elite cross-functional team of high level professionals and Salesforce.com super users within the company. The team is responsible for discussing system-wide changes and governing new policies that affect thousands of users both internally and through client portals. Responsible for communicating all of these changes down to the sales operations team and the entire sales organization 

Circle of Excellence Team

LinkedIn

Sales Operations

Advanced Excel

Market Research Strategy

Salesforce.com Administrator Essentials

Strategy in Sales and Marketing

Boston University

Syracuse University

HIMSS Analytics

Strategic and Competitive Intelligence Professionals

AposHealth

Responsible company-wide for strategic planning, VP-level go-to-market strategies, operational efficiencies.

Own all account management, business development  and partnerships for New England Region. 


Optimized tools, systems and processes to increase operational efficiencies with client launches 

Developed data repository and data management best practices. 

Manage and develop go-to-market strategy.

Lead development and roll-out of new telehealth model 

Responsible for sales training for account managers company-wide

Responsible for all account management functions across 9 sites.

Accomplishments: 

Developed and rolled out clinic best practice strategy across company

Developed and implemented Telehealth delivery method

Increased partner distribution in Massachusetts by 150%

Increased sales by 200% YoY

Developed strategy and marketing outreach for commercial, government, and employer markets

Created new operations workflows and efficiencies to increase patient acquisition by 150%

Developed partnership program strategy and operations

Director

Allscripts

Accomplished leader who earned 5 internal employee recognition awards for strategic leadership of sales and marketing tool development, and transformative sales automation initiatives.

•	Partnered with Sales, Product Marketing, and marketing to create key sales tools and play books to help drive revenue and increase forecast visibility. 

•	Recruited, built, and led a high-performing team in India and US tasked with generating sales reports for quarterly business reviews, designing sales dashboards, and developing creative tools for sales teams to better understand the market landscape.

•	Responsible for content development, planning, logistics and delivery for sales training curriculum.

•	Created marketing campaigns and worked with SaaS marketing team on new lead gen outreach

•	Devised and executed sales systems and sales process integration strategies for 15+ mergers and acquisitions

Key Achievements: 

•	Introduced automated Whitespace application for Sales & Product Development that highlighted over $25 million in missed revenue opportunities, and transformed quota attainments, budget management, product roadmaps, and market penetration reports. 

•	Established strategic win/loss process to help increase RFP success rate by 70%

•	Developed data optimization team that cleansed and reported on 3000 records in Salesforce, allowing for accurate reporting, forecast visibility, pipeline visualization

•	Created standardized processes, play books, and best practices for sales and marketing teams resulting in 10 new sales training courses.

•	Developed new marketing campaigns with marketing teams based on advancement into new markets

Director level - Operations

Directed team of 10 US-based and offshore of business analysts integrating sales processes, go-to-market strategy, operational efficiencies, and CRMs/ sales tools of 2 merged companies into 1 cohesive team.

•       Developed interactive library of sales tools collateral, competitive intelligence briefings and product marketing content for sales teams with on-demand access.

•	Increased forecast accuracy by 50% with development of new sales tools and operational efficiencies

•	Project manager for an 8-month long intensive cross-functional project to bring two sales systems, CRM's and processes into one cohesive unit.  Migrated over 23,000 records and pieces of data into one process and system, saving the company over $2m annually in expenditures. 

•	Devised intensive sales training for over 200 sales people

•	Developed comprehensive analysis of win/loss analysis, market sizing and whitespace data to help drive strategic planning and budgeting

•	Development of annual strategic planning process and quarterly business reviews 

•	Owned strategic planning and recommendations of new markets based on CI, research, and client data

Director of Sales Operations and Strategy 

Recruited to spearhead the development of a new Market Research and product marketing team. Became one of the first leaders to build and manage a top-talent offshore team.
 
•	Established cohesive team processes and culture, and created a robust library of cutting-edge market research, interactive data, and competitive intelligence tools still in place today 
•	Managed healthcare analyst relationship program with third-party healthcare analysts to increase brand awareness in the industry
•	Created battle cards, win/loss surveys, sales play books, and briefing documents for C-Suite to drive product and strategy decisions in conjunction with Marketing, development, product teams, and Sales.

Market Research Strategy and Growth manager

McKesson Health Solutions

Responsible for all market research, competitive intelligence, and customer satisfaction initiatives. 

Created win/loss analysis program. 

Created strategy for new market penetration including competitor profiles collateral for sales teams on product positioning.

Managed yearly strategic planning process.

Managed yearly customer satisfaction survey including presentation and suggested best practices for senior leadership team

Manager, Competitive Intelligence and Market Strategy

Business Leader who increases revenue and drives operational excellence  | Healthcare Strategist | Data-Driven | Strategic Planning | Business Development | Customer Focused | Supporter of Good Humans

Habitat for Humanity International

Local Food Bank 

Working with local food banks to secure donations through social media fundraising and education efforts

JDRF International

Working with JDRF to raise funds to help research to find treatments and cures for those living with Type 1 Diabetes

Self- Employed 

Help impact the lives of others using my past experience writing resumes, and my experiences and education in marketing, public relations, and sales operations, I have helped numerous jobseekers revise their resumes, cover letters, and branding statements. 

I also have created a community of jobseekers on Linkedin matching jobseekers with peers who can review resumes and set up mock interviews.

In addition, I have met with numerous job seekers and students looking to get into the fields of data, sales operations, healthcare and product marketing to offer advice, help, and networking. 

Coach on interviewing strategies.

Taplio

The 100 Best Linkedin Influencers about parents

Looking for accounts sharing the most valuable insight on LinkedIn? You're in the right place.

Linkedin Analytics

Taplio

The 100 Best Linkedin Influencers about parents

Looking for accounts sharing the most valuable insight on LinkedIn? You're in the right place.

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