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Hi, I'm Georgie: the Founder of Pepped 🙋♀️ I have over a decade of experience specialising in email and SMS marketing, and a proven track record of converting leads into loyal, raving fans. Here at Pepped, we help scaling DTC lifestyle, health and wellness brands grow using the power of email and SMS marketing (scroll down for all our specialties!). 🌱 When I'm not at Pepped HQ, you'll probably find me involved in some kind of sport or at my local CrossFit box. Having sailed for Team GB at the age of 16, it’s safe to say I've always had a thing for active challenges and the outdoors. ⛰️ But enough about me– let’s talk about you 👇 I wish I had a pound for every time a founder came to me saying they're frustrated that: → They're losing out on revenue with low customer retention → They're not leveraging their data fully and have a one size fits all approach → They're not sending the right message to the right people at the right time However, what if instead of these problems you: → Had a pool of highly engaged customers who buy from you regularly → Were seamlessly converting leads into customers → Were able to leverage your first party data to personalise and segment your audience fully We've helped our clients to dramatically increase their revenue from email by implementing a highly effective customer journey, meaning that they're able to scale much more quickly. If you're anything like the other business leaders I speak to, you probably understand the value of lifecycle marketing and CRM… but let’s be honest, you know you aren’t capitalising on it. You know that you're probably losing out on all those sparkly new customers, but you don’t have the expertise or time to fix the problem. Well, the good news is.... We can help you! 🙌 We work with UK and US DTC brands who are disrupting the fitness, health and wellness industry, from Unicorn status global brands such as Pret, Houzz and Hims to scale-ups such as Wild Nutrition and Planet Organic. Want to chat? You can drop me a message here on LinkedIn, or reach me on 📞 +44 (0)7828 144 037 or georgie@peppedup.co.uk 💬 Our specialties are… lifecycle marketing, CRM, email marketing, SMS marketing, customer journey mapping, lead acquisition, content creation, content strategy, sales funnel optimisation, copywriting, customer retention, customer engagement, customer loyalty and referral strategy.
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✨ Taking a Little Pause ✨ From next week I’ll be stepping back for a short while to welcome baby number two 👶🏼💛 Running a business while growing a family is a wild, wonderful juggle—and I’m incredibly grateful to be able to take some time out for maternity leave. Things at Pepped will carry on as normal while I’m away. I’m so proud of the brilliant team I’ve built—they’re thoughtful, strategic, and genuinely care about the work we do for our clients. Whether you’re a long-standing partner or someone new to our world, you’ll be in great hands. If you’re a founder or marketer thinking about your CRM or email strategy for the rest of the year, we’re still here, still delivering, and we’d love to chat 💬 And if you’ve done the “new baby meets business” dance and have any tips, I’m all ears 👀 #MaternityLeave #BusinessAsUsual #EmailMarketing #TeamPepped #FounderLife #CRM
🌿 Signing Off for a Little While 🌿 That’s me officially logging off for maternity leave! 🍼✨ It’s a strange feeling stepping away from something you’ve built from the ground up—but also a really special one. I feel incredibly lucky to be taking this time out to focus on family, knowing that Pepped is in such capable hands. The team will be running the show while I’m off, continuing to support our amazing clients and do what we do best—smart, strategic email marketing that delivers. We’re still very much open for business and taking on new clients, so if CRM is on your radar for the months ahead, now’s a great time to get in touch. The team would love to hear from you. Huge thanks to everyone who’s sent kind words, advice, or just general good vibes—it means the world. I’ll be back towards the end of the summer (probably slightly sleep-deprived and definitely fuelled by biscuits), but in the meantime, it’s full trust in the dream team. See you on the other side 💛 #MaternityLeave #OutOfOffice #FounderLife #TeamPepped #EmailMarketing #CRM #NewClientsWelcome
Your wellness subscription numbers aren't what they could be... Here's why 👀 Ever notice how easy it is to get that first subscription sign-up, but keeping them? That's where things get interesting 🤔 In the wellness space, we're not just selling a recurring product. We're asking customers to commit to a journey. And that changes everything. Here's what the most successful wellness subscriptions understand: 1) Flexibility is non-negotiable 🌱 - Skip a month? Of course - Pause subscription? Absolutely - Change delivery dates? Any time Because life happens, and rigid subscriptions break. 2) Value needs to evolve ✨ Month 1: They're excited about the product Month 3: They need to see progress Month 6: They want to feel part of something bigger Your subscription model needs to grow with them. 3) Community changes everything 🤝 When customers connect with others on the same journey: - Retention doubles - Engagement soars - Brand loyalty deepens 4) Surprise and delight isn't optional 🎁 - Unexpected samples - Early access to new products - Exclusive content - Special community events Make them feel like VIPs. 5) The unboxing experience matters 📦 Each delivery is a chance to: - Reinforce their decision - Celebrate their journey - Share something unexpected - Deepen the connection But here's the real secret... The best subscription models aren't focused on the product at all. They're focused on the transformation. What their customers are becoming. How they're changing. Where they're heading. The product? That's just the vehicle. What's your take? 💭 What makes you stick with a subscription? #DTC #subscription #ecommerce #emailmarketing
There’s a gender health gap, and it’s big… $1t to be precise. It’s not just a health issue — it’s an economic one. An issue with a $1 trillion opportunity tucked inside. Why? Because women’s health affects economic growth in ways we’re only beginning to understand. Here’s what we know: 💔 Unique health challenges require unique solutions. 💔 Disparities in outcomes are holding us back. 💔 Economic potential is being stifled. How do we fix this? 1️⃣ Inclusion: More women in health and wellness. 2️⃣ Innovation: Solutions tailored to women’s health. 3️⃣ Investment: Resources for women’s health research. By prioritising women’s health, we can drive economic growth… AND create a more equitable world! Is that not a win — win — win?? #DTC #healthgap #ecommerce
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