Josh Oliveira

Citi

Wealth Reporting & Analytics:
...fixing some stuff, bbs with accomplishments

Wealth Governance:
-Oversaw the integration of governance committees into new organizational frameworks to support company transformation and simplification efforts
-Managed the global escalation process for Citi Wealth Management, coordinating responses to critical incidents and providing reports and thematic assessments to executive leadership
-Contact for 50+ stakeholders to draft assessments for escalations requiring executive decision-making
-Governance, exam support and thematic reporting related to Wealth's conflict of interest management
-Promoted "Citi's New Way" by leading adoption efforts of asynchronous collaboration tools

SVP, Business Risk

Risk & Control PMO:
-Interim Chief of Staff and led activities to scale from 15 to 85 FTE 
-Managed initiatives to transition from external consultants to our new internal PMO
-Defined and prioritized regulatory remediation projects, incorporating FRB and OCC feedback into plan updates
-Governance and status reporting for 100+ Consent Order deliverables

SVP, Risk Transformation

Stash

-Built the first Fraud Operations team at a $1B FinTech start-up focused on micro-investing
-Developed the initial roadmaps, procedures, staffing plans, KPIs, and management dashboards
-Deployed and operationalized tooling to improve fraud investigations
-Implemented workflows and controls to reduce fraud losses by 25% per annum
-Reduced freeriding exposure by 90% during the "meme stock" trading craze
-Led discussions on expanding risk management frameworks for bank charter preparation

Director, Fraud Operations

E*TRADE

-Designed and managed various teams in Bank and Brokerage Operations
-Led integration activities and interim/target operating model development for Fraud Operations during the M&A with Morgan Stanley 
-Redesigned risk management processes to save 10+ hours/week across 30+ business units
-Enhanced processes and developed BI dashboards/reporting to successfully close escheatment audits
-Reengineered the collections process, resulting in process automation and 70% reduction in operating costs
-Championed an "everyone is a risk manager" approach to risk management
-Co-Head of the New Analyst Program and led nationwide recruiting efforts; onboarded 50+ recent graduates

Various roles:
Morgan Stanley M&A Integration (2020-2021)
Control & Fraud Operations (2019-2021)
Operations 1st Line Risk (2017-2019)
Debt Recovery & Collections (2018-2019)
Unclaimed Property (2017-2019)

Director, Risk Operations

Senior Manager, Risk Operations

Manager, Risk Operations

Goldman Sachs

-Managed SOX issues and control assessments for the Investment Banking and Finance divisions
-Produced daily P&L and balance sheet reporting of the securities lending and repo trading desks
-Performed variance analyses for day-to-day risk management and to prepare for earnings calls

Various roles:
Firmwide SOX (2016-2017)
STIR & Repo Controllers (2016)
Securities Lending Controllers (2014-2016)

Associate, Finance/Controllers

Veterans Integration Program

US Marine Corps

-Awarded the Presidential Service Badge for honorable service at the White House Communications Agency
-Served in the unit responsible for physical security of presidential communications equipment

Clearance: Top Secret (TS/SCI)

Corporal, 8th & I Guard Company

HCA Florida Oak Hill Hospital

Parked cars and talked about life. A great job!

Valet Attendant

Powerhouse Gym

I would open up, clean the equipment, and work the front desk. One day I showed up for work at 5:00am and there was an "out of business" sign on the window. I learned how NOT to run a business (but I got a free gym membership)!

Front Desk Clerk

Florida Health & Fitness Center

During my senior year of high school, I was a front desk attendant at a local gym and rehab center. I also helped members with their workouts by keeping logs and showing them how to use the equipment.

Fitness Assistant

Little League International

From 12 years old until I graduated high school, I would work nights and weekends throughout the baseball season as an umpire. I still remember the rate I was paid: $20 per game!

Umpire

eBay

I used to sell anything and everything on eBay when I was in middle and high school. It was mostly sports memorabilia and video games. At the time, Turbo Lister was its own desktop app and PayPal was still gaining trust, so most of the 500+ transactions were via money order and snail mail!

Store Owner

Dad of 3, Husband, American, US Marine Vet. 

I post about leadership, economics, and current affairs. I like hip-hop, philosophy, and U.S. history. I dislike tyrants, globalists, and corporatists.

Risk Transformation PMO (2021-Present):
-Interim BU Chief of Staff and led activities to scale from 15 to 85 FTE
-Governance for 100+ Consent Order remediation and bank transformation deliverables
-Oversaw initiatives to transition 3rd party resources to our internal PMO

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