9x helps startups and scale-ups build systems to automate their operational processes

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Helping startup operators move faster with automation

Founder, 9x. No-code ops advocate until AI takes my job.

From 0 to AI-chatbot trained on your data in 5 minutes and live on your website. 

That's what Ideta does, and pretty well.

I had the pleasure to record this latest 9𝐱 𝐓𝐨𝐨𝐥 𝐃𝐞𝐦𝐨 with Yanis, CTO of Ideta.

Ideta is a no-code platform for building AI chatbots, with a focus on customer support.

It is crazy easy to setup - but also offers advanced features for customization.

The main use cases for Ideta are customer support e.g. for e-commerce companies and internal support within larger companies.

Link to the full demo in the first comment.

P.S: I publish one tool demo a week on our YouTube channel, subscribe so you don't miss any! 🎥

Alexandre Kantjas

Co-founder, 9x. We help operators move faster with AI and automation

"Don't tell me I missed it! Next time you're doing a live webinar you have to tell me!"

That's my dad on the phone yesterday evening.

He was really sad!

Thankfully, NoCodeOps already published the recording on YouTube.

I'm about to make his day now! 

And who knows: maybe yours too.

Open video: 🧰 Data MasteryFor Ops: Design the perfect database on youtube.com

🧰 Data MasteryFor Ops: Design the perfect database

75% of Y Combinator Winter 24 batch are AI startups.

187 out of 248.

I'm going to go through this list with a fine-tooth comb.

The tools of tomorrow are coming.

Ignore at your own peril.

No alternative text description for this image

Every VC is now investing in AI. Great but... how many are truly rethinking their playbook? 

Not "just" writing checks.

→ Understanding the implications for start-ups 
→ Preparing portfolio companies and founders to ride this wave
→ Making partnerships and creating resources to leverage AI

Project A Ventures is, in my opinion, among those paving the way.

From incubating 11x.ai to bulding an internal automation squad, they are making moves which are already paying off.

I'm looking forward to hear some "behind the scenes" stories from Audrey Mann at the upcoming 𝗻𝗼𝗰𝗼𝗱𝗲𝗸𝗹𝘂𝗯 𝗲𝘃𝗲𝗻𝘁 next week.

Grab your ticket  👇

Tomorrow I'll be running our workshop on AI & No-Code for Start-ups and Scale-ups for portfolio companies of HearstLab.

Startup founders and operators shouldn't sleep on the multiple opportunities AI and no-code offer to build their company.

It looks like YCombinator's most recent batches already got the AI memo - and some startups have successfully managed to take advantage of the no-code opportunity. 

Still, so few.

Big mistake? Time will tell. 

For now, I'll continue to paint it as a big opportunity to stand out on the execution side. 

Tomorrow I'll cover:
- The current state of no-code and AI
- The opportunity for startups
- The automation-first playbook
- AI and no-code platforms
- Concrete use cases working today
- Demos (a lot of them)
- How to get started

This will be our blueprint workshop for this year.

I am super excited.

Thanks Dominique Festa for making it happen!

P.S: if you want 9x to run this workshop for your company, ask your VC to let us host the workshop for their portfolio companies. 

P.P.S: if you're a VC and want to add value, here is your chance. DMs open.

Out on our YouTube channel: Whalesync tool demo

Whalesync allows two-way data syncing across tools like Airtable, HubSpot,  Webflow, Salesforce, etc.

In 9 minutes, their Co-Founder Matthew Busel demoed how easily RevOps teams can set up two-way syncs across their GTM stack and simplify their operational processes.

𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬

🔄 True Two-Way Sync: Whalesync merges data between platforms, allowing seamless control across different tools.

↔️ Auto-Mapping: The tool simplifies setup by auto-mapping tables and fields, minimizing errors and saving time.

🚨 Logging and Error Handling: Whalesync’s logging and error handling features ensure accurate tracking of changes and quick resolution of issues.

🪧 Versatile Use Cases: Whalesync is ideal for companies ranging from startups to large enterprises, integrating CRMs and databases for streamlined operations.

To check the full episode, link in the first comment.

Are we witnessing the era of AI-Business Analysts?  

In this 𝟵𝘅 𝗧𝗼𝗼𝗹 𝗗𝗲𝗺𝗼, Alexandre Airvault, co-founder and CEO of Blobr, introduces us to this business assistant tool that helps companies make data-driven decisions. 

Blobr takes a few minutes to setup... 

Once it is implemented lets anyone ask complex data questions in plain language and receive instant insights based on data from multiple sources. 

Blobr connects seamlessly with your essential business apps like Google Analytics, HubSpot, and Stripe , covering the entire customer journey from marketing to sales and billing.

Say goodbye to the hassles of SQL and intricate integrations! 

Very exciting tool that many start-ups should try!

To view the full demo on YouTube, check the comments section👇

The votes are closed: Automations 101 it is folks! 

Last week I asked your which 𝐟𝐫𝐞𝐞 𝐠𝐢𝐯𝐞𝐚𝐰𝐚𝐲 resource would help you the most.

𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬 101 won your favors, so I'm building it.

And in the pure 9x tradition, it's not going to be Automations 101 - it's going to be the only guide you'll ever need on the topic.

So more 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬 901. 

To make sure I nail this guide, I need once again your help.

I need to understand where your biggest challenges are when it comes to automations.

So tell me: when building automations, where are you struggling the most? 

🤔 Do you find it difficult to find 𝐮𝐬𝐞 𝐜𝐚𝐬𝐞𝐬?
🤔 Do you struggle with defining the 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐥𝐨𝐠𝐢𝐜?
🤔 Don't know which 𝐭𝐨𝐨𝐥𝐬 are best in which case?
🤔 Are you stuck when you encounter errors and need help with 𝐝𝐞𝐛𝐮𝐠𝐠𝐢𝐧𝐠?
🤔 Are you missing a methodology to 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬?

Anything else?

Let me know in the comments and I will incorporate your input in this upcoming resource.

Which resource would you like me to create and give for 𝐟𝐫𝐞𝐞 in the next days? 

I'm about to hit 4k LinkedIn followers without really paying attention to the number, nor optimizing for it...

But now since I'm at 4k I thought it'd be nice to throw in a little challenge and see how long it takes me to get to 5k.

For this I need to adopt some new tactics...

One tactic working well is free giveaways 🎁

So I'll start with one next week but I need you to pick your favourite:

📖 𝐁2𝐁 𝐒𝐚𝐚𝐒 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐏𝐥𝐚𝐲𝐛𝐨𝐨𝐤: a guide covering the major processes in all business functions of a B2B SaaS with tips and blueprints on how to automate them.

⚡️𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨n𝐬 101: a step-by-step guide on how to structure workflow automations and best practices we follow at 9x.
 
🧰 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐟𝐨𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐨𝐫𝐬: a course on how to leverage Airtable at work, diving deep into core features with concrete applications for different teams.

🛠️ 𝐀𝐈 𝐭𝐨𝐨𝐥𝐬 𝐟𝐨𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐨𝐫𝐬: a curated list of AI-native tools for each business function I recommend working with - including use case they cover.

---

Which one gets your vote? Why? 

Go vote and let me know in the comments!


Which resource should I give away for free?

The AI Workforce is Here.

....to Take our Jobs ☠️

Nah, chill, I'm just messing with y'all.

No need to worry yet!

More seriously: 

If you want to see where we're headed, have a look at this brilliant piece from NFX 

A few core ideas:

𝗟𝗮𝗯𝗼𝗿 𝗮𝗻𝗱 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗔𝗿𝗲 𝗕𝗲𝗰𝗼𝗺𝗶𝗻𝗴 𝗢𝗻𝗲 𝗠𝗮𝗿𝗸𝗲𝘁: Before, we needed people to work with softwarre. Now, software can both organize and execute tasks. Labor and software are fusing into one massive market.

𝗧𝘄𝗼 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵𝗲𝘀 𝘁𝗼 “𝗔𝗜 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲” 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀: 
1. Sell “AI Colleagues” e.g. 11x.ai or Artisan AI (YC W24)
2. Sell “AI Vendors/ Services” 

For both approaches, there are category-defining companies to build 🦄

𝗪𝗵𝗲𝗿𝗲 𝗔𝗜 𝗪𝗼𝗿𝗸𝗲𝗿𝘀 𝗪𝗶𝗹𝗹 𝗙𝗶𝗿𝘀𝘁 𝗗𝗼𝗺𝗶𝗻𝗮𝘁𝗲: the biggest opportunities will exist where the unit economics of hiring AI are 100x better than the unit economics of hiring or subcontracting a person to do the job.

Read the whole piece, it's worth it.



It’s been a wild week.

We might have gotten closer to finding our hedgehog.

Or maybe not. 

We will know soon enough

Because we can launch and test fast.

But I must say I am a lot more excited about what we’re preparing to launch this quarter.

Some things started coming together.

I have high conviction we’re building something special.

Time - and more importantly the market will tell.

Until then: getting some rest.

Have a nice weekend 👋

—

PS: If you don’t know what I mean by hedgehog, read Good to Great. 

Or this article:

Open article: The Hedgehog Concept by jimcollins.com • 3 min read

A simple AI API workflow pattern you can steal: GPT 
 
I picked those letters because it's easier to memorize. 
 
𝗚et data 
𝗣rompt the model 
𝗧ransfer result 
 
Example: 
Get company info 
Prompt the model to evaluate if there is a fit 
Transfer the result - in this case a scoring - back to your CRM 
 
I love this framework because it is: 
a) Super simple, as easy as one-two-three 
b) Applicable to many use cases 
 
Think of all the tasks that follow the pattern: 
- You open a doc or a tab on your browser 
- You always do the same thing: analysis, decision, action 
- You communicate the results somewhere else 
 
I personally have dozens of things that fit this pattern that I have automated. 
 
And you?  
 
What do you do today that could be done by a GPT workflow tomorrow?

Stripe is a temple for engineers. 

Seeing them publish a paper advocating the use of no-code is a strong sign of the market finally maturing.

In short:
✅ No-code should be part of your infrastructure
✅ No-code allows non-technical teams to experiment
✅ No-code tools can be used as a way to build traction and demonstrate a market to potential

This quote from Ethan Sherbondy from Betafi captures perfectly how tech teams should view no-code: 

"𝘌𝘷𝘦𝘳𝘺 𝘭𝘪𝘯𝘦 𝘰𝘧 𝘤𝘰𝘥𝘦 𝘵𝘩𝘢𝘵 𝘺𝘰𝘶 𝘸𝘳𝘪𝘵𝘦 𝘵𝘩𝘢𝘵 𝘪𝘴𝘯'𝘵 𝘤𝘰𝘯𝘵𝘳𝘪𝘣𝘶𝘵𝘪𝘯𝘨 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘤𝘰𝘳𝘦 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵𝘪𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘢 𝘭𝘪𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 𝘮𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 𝘣𝘶𝘳𝘥𝘦𝘯 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘳𝘦𝘴𝘵 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘤𝘰𝘮𝘱𝘢𝘯𝘺'𝘴 𝘦𝘹𝘪𝘴𝘵𝘦𝘯𝘤𝘦!"

Check the full report!

P.S:  If you are a CTO or Engineering Lead looking to empower your business teams with tech, we have the right trainings for them. 

💭 DM me for more infos!

Stripe's no code guide for founders & owners

AI-first. 

Remember this term, you're about to hear it more and more.

AI-first is a bright future for companies of all forms and sizes. For all business and tech functions.

One of the first functions to be impacted is Customer Service.

After Klarna assistant handling two-thirds of customer service chats in month 1, and expected to drive a whopping $40million USD additional profit, it's Intercom's turn to enter the arena.

In an article shared yesterday about AI-first Customer Service, Paul Adams states:

𝘞𝘩𝘢𝘵 𝘪𝘴 𝘈𝘐-𝘧𝘪𝘳𝘴𝘵 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦? 
𝘈𝘵 𝘵𝘩𝘦 𝘩𝘪𝘨𝘩𝘦𝘴𝘵 𝘭𝘦𝘷𝘦𝘭, 𝘈𝘐-𝘧𝘪𝘳𝘴𝘵 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘪𝘯𝘷𝘰𝘭𝘷𝘦𝘴 𝘧𝘪𝘳𝘴𝘵 𝘴𝘦𝘦𝘪𝘯𝘨 𝘪𝘧 𝘈𝘐 𝘤𝘢𝘯 𝘳𝘦𝘴𝘰𝘭𝘷𝘦 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮 𝘥𝘪𝘳𝘦𝘤𝘵𝘭𝘺 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳, 𝘢𝘯𝘥 𝘪𝘧 𝘯𝘰𝘵 𝘵𝘩𝘦𝘯 𝘴𝘦𝘦𝘪𝘯𝘨 𝘪𝘧 𝘈𝘐 𝘤𝘢𝘯 𝘩𝘦𝘭𝘱 𝘵𝘩𝘦 𝘢𝘨𝘦𝘯𝘵 𝘴𝘰𝘭𝘷𝘦 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮.

In short:
1. Can AI do this task?
2. If not, how can AI help me do this task?

This AI-first pattern will inevitably reach every operational process, in every function.

We all are on the brink of a productivity explosion.

I strongly recommend reading the whole article.

#ai #aifirst #aioperations

Happy to share that I'll be speaking at 🧰 No-Code Operations: Experts Roundtable! Make sure to attend it on May 9.

Hello there Operators! 🙂
We hope you're having a great day so far! 
We're here to announce the final episode of our current series of livestreams. 
Our grand finale will see a roundtable conversation bringing back our expert guest speakers Alexandre Kantjas, Sahil Khosla, Kelly Goss and Jessica D'Oliveira! 🔥

We hope you loved their webinars as much as we all did here at NoCodeOps, and now this is your chance to come and interact directly with our experts. 

🙋 Live Q&A!
We would love for you all to submit a question you would like to ask directly to our speakers following the LuMa link here: https://lu.ma/qts82byr

If you have a specific speaker you would like to address your question to, please specify that in the form! 
As per usual, we want for these events to be as interactive as possible as they're one of the fantastic opportunities we have to not only educate and raise awareness on the beautiful topic of no-code operations, but it's also a great opportunity to connect and network with you all here in our audience. 

We might also have a cheeky little announcement for you all throughout the stream! 🤫

See you all on Thursday, everyone! 😎

Joel Lee, Philip Lakin and 18 other attendees

🧰 No-Code Operations: Experts Roundtable

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