Skale

Providing top-notch value to customers and coming up with effective Customer Success strategies that fit the modern business scene.

Customer Success Manager

frontBrick Leadz

Hyper personalized B2B cold outreach. We strive to stand out from the crowd.

Founder

Veza Digital

Helping B2B SaaS companies grow web traffic, generate more signups, and improve conversion rates.

Head of Business Development

Veza Digital is a full-service marketing agency working with B2B SaaS companies to help them grow web traffic, generate more signups, and improve conversion rates. As a Director of Business Development, the main goal is to ensure the overall company's growth and develop strategies to increase revenue. Here's an overview of responsibilities:
-Creation of Outbound (Lead Generation) strategies through Cold Email
-Marketing and LinkedIn funnels
-Creation of Discovery call frameworks for the existing Sales team
members to achieve optimal close rate (30% +)
-Standardizing pricing & packaging and offerings (SOW's, RFP's, etc.)
-Collaboration with the Marketing team (SEO, PPC) on optimizing and prequalifying inbound leads
-Creation of Sales & Onboarding process automation
-Managing end-to-end Sales process (C-suite or
VP level executives in B2B SaaS companies)
-Recruitment, hiring and training of new Sales team members

Director Of Business Development

Business Development | Veza Digital is a marketing agency that provides white label services to agencies in need of marketing expertise and backend fullfillment.

Business Development Manager

Aspire Marketing

Director of Outbound Sales

Databox

Databox is a business analytics and reports automation software. My role in this SaaS company was to manage end-to-end sales cycle from prospecting, and meetings bookings to discovery calls and product presentations. The majority of customers were marketing agencies and sales companies that are looking for a way to simplify and automate their reporting. This role requires the ability to understand complex business models in various industries, and the ability to provide consultations on how to properly track data, while uncovering and solving prospective customers' pain points.

Technical Sales Consultant

Databox is a Business Analytics platform built to help users understand what's going on with their business. KPIs from cloud services, spreadsheets, database in one place.

Customer Success Specialist

Nicoll Curtin

Recruitment consultant specializing in Cyber Security | SOC, SIEM & Incident Response

Responsible for generating and interviewing candidates over the phone in Cybersecurity IT Vertical. Sourcing and screening potential candidates for live roles in Switzerland using niche platforms such as LinkedIn, Talent Rover, Efinancial, etc. Working closely with business development teams based in Switzerland and providing them with suitable candidates. Moreover, an important function of my job is to establish and maintain existing partner relationships with clients and candidates.

Cyber Security Consultant

InterContinental Boston

As a guest services associate, my main responsibility was to deliver an exceptional customer service according to Forbes standards, to create a memorable experience for our guests. This includes all front office operations including complex problem handling in order to ensure guest satisfaction. Moreover, important task was to increase hotel revenue by offering enhanced rooms experience for additional surcharge by demonstrating specific suggestive selling techniques where a seller induces the guest to purchase more expensive items, upgrades or other add-ons (enhanced rooms, club lounge access) in an attempt to make a more profitable sale.

Guest Services Specialist

Courtyard by Marriott Belgrade City Center

Providing an exceptional customer service to our guests : greeting and welcoming guests in timely and professional manner, check in and check out procedures, handling payments, deal with complaints,etc.Knowledge of OPERA and MARSHA.Working both, day and night shifts.

iTutorGroup

English Language Consultant

Work&Travel

Throughout student exchange (Work & Travel) program I have been working in Food & Beverage and Hotel industry for various employers such as:
-Bethesda Blues & Jazz Super Club (MD)
-The MUSE Restaurant Anchorage (AK)
-Millennium Hotels & Resorts (AK)
Main responsibilities were: Greeting guests, supporting the Front of the House by providing certain skills as a server. Set up and serve food and beverages in a friendly, courteous, and professional manner. Explaining menu items and terms and providing suggestions to customers when asked. Furthermore, important task was to enhance customers experience by providing suggestions in order to increase restaurant sales, and provide memorable experience.

Hospitality Internship - Work & Travel Student Exchange 

Customer Success & Business Development expert focused on driving productivity by leveraging strong organizational, sales, and customer success skills. 5+ years of experience in SaaS business development.

Proven track record of exceeding individual and team targets. In-depth expertise in the creation of sales processes, outbound strategies, discovery call frameworks, KPI tracking, and coaching. Strong determination for bringing top-notch value to customers.

Taplio

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