Heather Murray

AI for Non-Techies

Award-winning AI training for non-technical beginners: delivered in-person, online and on-demand (via Heather's AI Academy).

Founder and CEO

West Midlands Employers

I provide AI consultancy services to businesses around the West Midlands, helping motivate, inspire and guide them through AI transformation.

Associate Consultant (AI)

Beesting Digital

Beesting Digital offers tech-driven content strategy, high-end lead generation and funnel building to brands all over the world.

Director

Cahoot Marketing

- Business development: seeking and maintaining partnerships with agencies
- Account management: US and UK healthcare clients, managing teams of freelance copywriters and editors 
- Recruitment and staff retainment activities
- Regular 1:1 and group training

Head of Content and Business Development

Beesting Events

Designing and directing a combination of themed corporate and private events for 100-250 people across Bristol and Birmingham. Managing teams of actors, performers, stage designers, event staff and volunteers.  Highlights include Murder at the Mansion in the luxurious Lord Mayor's Mansion House, Bristol.

Osborne Clarke

I provided specialist support to the national network of Osborne Clarke offices out of hours whilst studying for my marketing degree.

Network PA 

St Werburghs Community Centre

Running marketing campaigns, raising project funding from private trusts and foundations, managing large festivals and events. I worked to manage the day to day operations at this bustling community hub (which has over 200k visits each year). Often operating as the only member of staff when up to 200 people were using the 12 rooms in the building and working long hours, this role opened my eyes to the challenges and demands of working directly within the community, in a public building.  I later joined the Board of Trustees.

Centre Coordinator

DAC Beachcroft LLP

Busy legal and PA role to a team of senior solicitors and partners within the Birmingham and Bristol offices consecutively. Creating and maintaining lengthy and complex legal documents, databases, client relationship management. Working alongside the marketing team to produce branded presentations and write copy according to complex style guides.

Senior Legal PA

Haines Watts

Providing secretarial, marketing and administrative support to the whole office, including Law Costs Draftsmen and Associates.

Senior Executive Secretary

UK Ministry of Defence

Finance Officer

AI For Non-Techies | nontechies.ai

AI for Non-Techies offers AI training for non-techie beginners.  

We do this in 2 ways: 

1. We come to you - we have 3 AI trainers that train your team in-person or online
2. You come to us - join Heather's AI Academy to learn at your own pace, online

Training brochure: https://nontechies.ai/ai-training

Heather's AI Academy: https://nontechies.ai/ai-learning-hub

Oh, and a bit about me: 

- $75m revenue generated for clients using AI
- Working with brands such as Toyota, Mitsubishi, Google, Salesforce and many others 
- AI Consultant to UK government + local authorities
- Top 5 MarTech influencer globally
- On the ISO panel for AI and cyber security globally
- Winner: AI Trailblazer at the AI Revenue Summit 2024
- Winner: Top Women in SaaS 2024
- Featured regularly in Forbes Magazine
- International keynote speaker
- 20 years in marketing and sales (legal + finance)

I'm a humungous believer in doing your bit for your local community. I run Festive Friends, which provides free social events for older people who have no friends or family. 

To book training, speaking or a chat, contact my EA, Lauren: lauren@nontechies.ai

Founder

AI for Non-Techies, born from a newsletter of the same name, was launched out of a clear need for non-technical AI education.   I'm deeply passionate and enthusiastic about helping non-technical people understand and integrate AI into their work and personal lives.

🔥 ChatGPT has a new feature
(NOT the new image generator)


Whilst everyone (including me) was Simpson-ising and Ghibli-ising themselves silly with ChatGPT's new image generator, many of us missed an absolutely HUGE new feature. 

Introducing: Internal Knowledge. 

This clever new feature connects ChatGPT to Google Drive, giving your chats far more context than ever before. 

Step 1: Connect it (couple of clicks)
Step 2: Switch the Internal Knowledge button on
Step 3: Prompt as normal

It'll look at what you're asking for in your prompt, and decide if it needs to pull a file from your Drive to answer that question. 

For example, I prompted it to tell me about my current pipeline value, average sale price and give me a list of proposals I've sent that need chasing. 

It searched my Drive, found my lead spreadsheet and gave me a detailed response using that real information.

Massive.
Huge.

I've been using the same Drive for 8 years now, so it's got hundreds of thousands of documents in there, and it seems to find the right ones pretty easily.  For a couple of things, it needed a nudge in the right direction, but it re-routed itself quickly. 

It's not every file it can read, though - right now it can support: 

Google Docs 
Google Slides 
PDFs 
Word documents 
PowerPoint presentations 
Plain text files 

It can do Google Sheets (it did well with my lead list) but it can't analyse the data or read charts very well yet.  And it can't yet handle video or audio files - none of the chatbots do this yet, though.

It's currently in ChatGPT Teams only, but it'll be rolling out to other accounts soon. 

It's been an almighty battle of the chatbots this year - which one are you using the most? 

I'm a Claude girl myself, but ChatGPT and Gemini keep turning my head...

PS Two major new features are coming to Copilot this month, more on that soon

PPS Learn all about chatbots and how to prompt them properly: https://lnkd.in/evYEHnFd

AI Training for Non-Techie Beginners | Host of 'How I Use AI' Podcast | AI Speaker

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