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I transform underperforming organizations through data-driven operational excellence and strategic leadership, with a proven record of optimizing complex operations across healthcare, higher education, and financial services. I specialize in building high-performing teams while driving significant cost reductions and process improvements. My focus is on creating sustainable operational frameworks that drive both financial results and organizational growth. Key Achievement: Recently led university-wide strategic transformation resulting in $12M in annualized savings (30% reduction) while maintaining service quality and operational integrity. Core Skills: • Operations Management & Process Optimization • Strategic Planning & Execution • Change Management & Business Transformation • Cost Reduction & Financial Analytics • Team Leadership & Talent Development • Performance Analytics & KPI Implementation Technologies: • Power BI Analytics • Business Central • Looker Analytics • NICE Call Systems • Microsoft Office Suite Industry Expertise: • Healthcare Operations • Higher Education Administration • Financial Services • Digital Media & Technology • Organizational Development • Process Improvement
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