ParetoHealth

• Streamlining workflows and improved processing speed within the Underwriting operations team.
• Collaborating cross-functionally with Product, Engineering, and Account Management to identify inefficiencies and implement technology-led solutions.
• Leading early-stage projects to enhance data visibility, reduce error rates, and improve turnaround times.

Strategy & Operations Manager

Wana Create

▪ Increased operational efficiency by 25% by streamlining internal workflows and optimizing resource allocation, reducing project delivery timelines by 15%.

▪ Drove 20% revenue growth in six months by analyzing user behavior to identify high-value customer segments, guiding strategic initiatives and targeted campaigns.

▪ Improved customer retention by 35% through process enhancements and data-driven initiatives that addressed key churn factors and optimized user onboarding.

Head of Strategy & Operations

Northwell Health

▪ Directed cross-functional teams to execute key revenue integrity initiatives, resulting in a 15% increase in revenue capture and ensuring compliance with healthcare regulations. 

▪ Steered the end-to-end project lifecycle for RIO projects through strategic planning, execution, and monitoring, consistently delivering all projects on time and within budget.

Project Manager

Accenture

•	Project Manager - Health Provider – Hospital Pharmacy Application Deployment: Orchestrated seamless collaboration between eight technology leads, both onshore and offshore, and clients to facilitate the successful deployment of a pharmacy application within the hospital. 
Spearheaded change management throughout all project phases, including the smooth transition to "run mode" 

•	Application Lead - Health Payer- Care Management Transformation: Conducted a comprehensive series of 70+ interviews to map current state processes and workflows. Distilled gathered information into ~30 key themes for implementation. Developed an interview map illustrating client engagement during the discovery phase, providing clients with visibility into the individuals reached

•	Business Process Architect - Health Provider-Revenue Cycle Optimization: Spearheaded an impactful five-month engagement that optimized the revenue cycle functions of a large-scale hospital system. Collected and analyzed 30+ work activity surveys to develop a robust capability assessment model to evaluate the maturity of current revenue cycle functions against industry best practices; implementation of this model resulted in an annualized value of over $1.6 million in financial benefits

Management Consultant

R1 RCM

•	Recovered $8M+ in underpayments for leading hospital revenue review consultancies through meticulous analysis of managed care contracts and government-based fee schedules
•	Conducted contract analyses for 20+ health systems, identifying lucrative long-term revenue recovery opportunities and bolstering provider negotiating power in reimbursement
•	Utilized PowerBi, Excel, and client software platforms to analyze and ensure the quality control of underpayment risk areas

Revenue Cycle Analyst

Thomas Jefferson University Hospitals

•	Oversaw and maintained a registration database of 150+ end-users, ensuring seamless preparation for Epic Go-Live
•	Streamlined project management by delegating action items to project leaders; completed deliverable deadlines in advance
• Conducted market research, financial budgeting, and SWOT analysis to develop a comprehensive proposal presentation for upper-level management and the hospital President
• Coordinated “At-Your-Service” rounds in the inpatient setting by collecting and analyzing patient surveys to better understand and improve patient satisfaction rates in hospital operations

Project Manager/ Operational Excellence Lead

Hi, I'm Hetali!

𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭 𝐋𝐞𝐚𝐝𝐞𝐫 + 𝐌𝐞𝐧𝐭𝐨𝐫
• Former Accenture consultant with deep expertise across healthcare operations and strategy
• Trusted advisor to execs at Rare Beauty, Oracle, Planoly & beyond
• Mentored dozens of high-performers in executive presence, career elevation, and personal brand building

𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 + 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐨𝐫
• Founder of Inner Wealth Collective - a media brand helping people build confidence, influence, and inner wealth
• Partnered with Notion, Beehiiv, folk & more to spotlight smarter ways to live and work
• Creator of high-impact leadership, mindset, and lifestyle content - reaching 1M+ professionals on LinkedIn

Industries of Interest:
Health tech, AI in healthcare, and digital transformation, though I’m always open to exploring new opportunities and challenges.

___

→ For inquiries/sponsorships: DM me or email CollabwithHetali@gmail.com

All views are my own and do not reflect that of my employer.

Life update: I moved last weekend!

If you’ve ever tried to move, you know how chaotic it can get: elevators that need booking, parking headaches, and the “where do I even start?” panic.

That’s why I worked with Piece of Cake Moving & Storage and honestly, it was the smoothest move I’ve ever had.

They showed up on time, were genuinely kind, packed everything with care, and somehow made what usually feels like a full-day ordeal feel simple and stress-free. 

As someone with a pretty busy schedule, that peace of mind was everything.

If you’re planning a move soon (apartment, office, or even just storage), I honestly can’t recommend them enough. 

And if you’re local to JC/NYC, DM me — would love to connect :)

Hetali Mehta, MPH

Strategy & Operations Manager | Founder of Inner Wealth Collective™ | Follow for Leadership, Mindset & Growth

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